Help Center
Introduction
The following rules form an agreement between ForeverBet.com and its Players. By registering with ForeverBet you declare your full understanding and acceptance. Your continued use of our Website and Services constitutes your continued acceptance of these Terms of Service.
General
1.1. The website ForeverBet (“Website”, “Company”, “We”, “Us”, “Our”) is owned and operated by Pacific Ventures Group S.R.L., Company Registration Number 3-102-918547, at Condominio Abitu Bosque Urban, Apt 501 T1, Granadilla, 11802, Curridabat, San Jose, Costa Rica, and is regulated by the Licence Number 0000056 issued on 07 March 2025.
1.2. The following rules form an agreement between Pacific Ventures Group S.R.L. and its Players. By registering with ForeverBet.com you declare your full understanding and acceptance of these rules and all other terms on site including betting rules and privacy policy. You agree to abide with these Terms of Service at all times. If you are found that you are in breach of these Terms at any time, we reserve the right to refuse your registration, close your account and may confiscate the available funds in your account.
1.3. It is the Players' responsibility to ensure that his/her gameplay is legal in his/her country of residence, and to therefore be in full compliance with all applicable national laws before registering with Pacific Ventures Group S.R.L.. The licensee accepts no responsibility for any Players' breach of the mentioned laws.
1.4. These Terms of Service shall be governed and interpreted in line with the General Code of Practice for Remote Gaming License Holders issued by the Tobique Gaming Commission.
1.5. These Terms of Service and others may be translated into various languages. The same principles will be reflected, regardless of the language used. In case of any discrepancy between the interpretations of any translated versions of these Terms of Service and the English language version, the interpretation of the English language version shall prevail.
1.6. Players will be informed in advance of any planned changes to these Terms of Service. The Players will only be allowed to continue playing on our website, once they accept the newly amended Terms of Service. Players will still be allowed to Withdraw their Real Money funds if they decide not to accept the amended Terms of Service.
1.7. Players cannot Deposit money from ill-gotten means as this is prohibited by law. Each transaction is checked so as to prevent money laundering. Pacific Ventures Group S.R.L. will report any criminal or suspicious activity to the relevant authorities, without prior warning to the Player.
1.8. For the purpose of all terms, Euro currency is used in general. The local currency equivalent will be applicable based on the converted Euro value.
1.9. We may impose any limits or conditions on any person who opens or attempts to open an Account where the Device or network is shared (including within a particular residential address) or otherwise unsecure where we reasonably believe that the shared Device or network have been used in breach of these Terms of Service.
1.10. We may require you to register your Devices to your Account and restrict the use of your Account to no more than two unique Devices at any time where we reasonably believe that multiple Devices have been used in breach of these Terms of Service.
1.11. We cannot guarantee that our Betting Platforms will be compatible or operate with any hardware or software that may be used by you.
1.12. You may not use a VPN, proxy or similar services or devices that mask or manipulate the identification of your real location.
1.13. You are the authorized user of any payment method you use.
1.14. You must make all payments to us in good faith and not attempt to reverse a payment made or take any action which will cause such payment to be reversed by a third party.
1.15. When placing bets you may lose some or all of your money deposited to the Betting Platform in accordance with these Terms and you will be fully responsible for that loss.
1.16. When placing bets you must not use any information obtained in breach of any legislation in force in the country in which you were when the bet was placed.
1.17. You are not acting on behalf of another party or for any commercial purposes, but solely on your own behalf as a private individual in a personal capacity.
1.18. You must not either attempt to manipulate any market or element within the Betting Platform in bad faith nor in a manner that adversely affects the integrity of the Betting Platform or us.
1.19. You must generally act in good faith in relation to us of the Betting Platform at all times and for all bets made using the Betting Platform.
1.20. These Terms, including the Privacy Policy, Responsible Gaming Policy, and AML & KYC Policy, as well as the relationship between the parties, shall be governed by and interpreted in accordance with the laws of Costa Rica. You hereby consent to the exclusive jurisdiction of the courts in Costa Rica to resolve any disputes arising from Internet or mobile gaming and the use of our service.
1.21. You irrevocably agree to waive any and all rights you may have to participate in or be a party to a class of claimants in any lawsuit, arbitration, or any other proceeding against ForeverBet arising from, related to, or connected with these Terms or any service provided.
1.22. Nothing in the Terms of Service will be construed as creating any agency, partnership, or any other form of joint enterprise between the Player and Us.
1.23. No failure or delay by Pacific Ventures Group S.R.L. in exercising any right, power, or remedy under these Terms of Service will operate as a waiver of that right, power, or remedy. Similarly, any single or partial exercise of any right, power, or remedy will not preclude any further exercise of any such right, power, or remedy, or the exercise of any other right, power, or remedy.
1.24. At ForeverBet, you assume all risk. We disclaim any liability for fiat or digital currency price fluctuations resulting from interactions with our online Site and Services. ForeverBet is not responsible for errors during data input, transfer, or assessment and reserves the right to correct obvious mistakes, particularly with odds or bet results, and may invalidate affected bets. We further disclaim responsibility for the accuracy, completeness, or relevance of our information, including current data, statistics, and live bet outcomes. In all such cases, you will be reimbursed only the amount wagered.
Bets and Offers
2.1. Pacific Ventures Group S.R.L. accepts bets made online via its website. Bets are not accepted in any other form (e-mail, voice call, etc.).
2.2. All bets will be processed once the bet has been placed and the acceptance confirmed.
2.3. Pacific Ventures Group S.R.L. reserves the right to offer on certain bet types lower odds than on single bets.
2.4. Players cannot cancel or change a bet once it has been placed and confirmed.
2.5. Winnings will be immediately credited to Players' accounts following confirmation of the final result.
2.6. Bets will be accepted up to the advertised start time. If a bet is inadvertently accepted after the advertised start time, the match/bet will be treated as a 'non-runner', and therefore considered void.
2.7. A bet may be voided/cancelled due to the fact that an event mentioned in the exceptional circumstances section (section 6) has taken place. In that case, the winnings shall be forfeited, while the original wager amount will be returned to the Player's account.
2.8. Multiple bets that combine different selections within the same event are not accepted where the outcome of one affect or is affected by the other. If such bets are mistakenly accepted, these will be cancelled, and the wager placed returned to the Player's account. This does not include Same Game Parlays/Multis.
2.9. All Player offers are limited to one per person, family, household address, email address, telephone number, same payment account number/email (example debit or credit card, Skrill etc.), and shared computer (example school, public library, or workplace). We reserve the right to withdraw the availability of any offer or all offers to any Player or group of Players.
2.10. In the event of an error or malfunction of our system or processes, all bets are rendered void. You are under an obligation to inform us immediately as soon as you become aware of any error with the service. In the event of communication or system errors or bugs or viruses occurring in connection with the service and/or payments made to you as a result of a defect or error in the service, we will not be liable to you or to any third party for any direct or indirect costs, expenses, losses or claims arising or resulting from such errors, and we reserve the right to void all games/bets in question and take any other action to correct such errors.
Player Registration and Deregistration
3.1. Pacific Ventures Group S.R.L. does not accept Players from High Risk countries, as well as Afghanistan, Cambodia, Canadian Provinces of New Brunswick and Ontario, China, Costa Rica, Cuba, Central African Republic, Democratic Republic of Congo, Haiti, Iran, Iraq, Israel, Laos, Libya, Myanmar, North Korea, Russia, Somalia, South Sudan, Syria, UK, USA, Yemen, Venezuela, all FATF Blacklisted countries, and/or any other jurisdictions deemed prohibited by the Tobique Gaming Commission.
3.2. In order to be able to register and deposit, the prospective Player will be required to provide Pacific Ventures Group S.R.L. with the following KYC details when filling in the application for registration and deposit:
3.2.1. The Player's identity
3.2.2. The Player's age
3.2.3. The Player's address
3.2.4. The Player's email address.
We securely store the personal data which you have provided us with. On the other hand, you should ensure that your Username and password do not become easily accessible by third parties, as any transactions carried out via your account will remain your responsibility, whether you have given authorization for such actions or not.
If you suspect that your Username or password has been obtained by others without you having given prior approval, you should immediately change your password in order to avoid further unauthorized actions.
3.3. Once submitting the registration, an automated email containing an activation link will be sent to the email address provided by the Player in his/her application. The Player's account will become active once s/he clicks on the activation link and consequently successfully validates his/her email address. Once the email verification process has taken place, the Player can Deposit funds and play on our website.
3.4. The Players take full responsibility for ensuring their contact information, payment details, and account information are kept up-to-date.
3.5. Players must be at least 18 years of age or any other older age as may be applicable in the Player's country of residence in order to register and place bets. Pacific Ventures Group S.R.L. reserves the right to ask for proof of age and to suspend the Player's account until satisfactory documentation is provided.
3.6. Pacific Ventures Group S.R.L. has the right to request for verification at any stage and the Player is to provide the requested personal identification documents, in order to verify the Player's identity at any stage of their activity. Any documents provided will be kept by the licensee for at least five years from the Pacific Ventures Group S.R.L. account closure.
3.7. Pacific Ventures Group S.R.L. strictly prohibits the following individuals from opening an account with us and our brands and performing any gaming activity on our websites: professional or amateur athletes, sports managers, coaches, team owners, team employees, referees, or league officials. This restriction applies to all members of their families and relatives, including a partner, parent, spouse, children, siblings, etc. Also strictly prohibited from opening an account with is are individuals representing other bookmakers and individuals who have problems with gambling addiction.
3.8. Pacific Ventures Group S.R.L. reserves the right to refuse or close a Player's registration at its own discretion. In any case, however, contractual obligations already made will be honored. The Player's account must be registered in his/her own, personal and correct, name and personal details. The individual has to ensure that all data given at the registration stage is true, complete and free from error.
3.9. Registration is allowed only once per person, family, household address, email address, payment account number, site cookies, IP address, device ID or shared computer, i.e. Public Library or workplace and cannot share any of the aforementioned with a previously registered account. This therefore also means that the Player has to register personally. Furthermore, a Player can only have one account. Any other accounts which a Player opens with Pacific Ventures Group S.R.L., or which are beneficially owned by the Player shall be considered as duplicate accounts. We shall close all account/s following the identification of the main account. Upon account closure, Deposits may be Refunded, and all bonuses, free bets, and winnings acquired using those accounts will be void and forfeited. If the amount in the accounts does not cover the amount to be Refunded to us, we shall seek to recover the loss incurred directly from any other of your accounts.
3.10. A duplicate account is considered as such in any case where the account IP address, Personal details, payment account number, site cookies or device ID match with an already existing account with the Website.
3.11. Any returns, winnings, or bonuses that the Player received or accumulated during the time when the Duplicate Account was active will be forfeited and may be reclaimed by the Website. The Player will return to the Website on demand any funds which have been withdrawn from the Duplicate Account.
3.12. Pacific Ventures Group S.R.L. does not accept any Player collusion and adopts the necessary measures so as to be able to identify such prohibited practice. The use of any third-party software (often referred to as robots or bots) to perform any function within the sportsbook and/ or the casino is strictly prohibited, and if detected will result in the forfeiture of any accumulated winnings and the immediate closure of the Player's account. Such types of software include but are not restricted to automated software being used to access the services Pacific Ventures Group S.R.L. offers, place bets for the Player or make gaming decisions for the Player. Pacific Ventures Group S.R.L. retains the right to take reasonable measures to reclaim invalid winnings in cases where historical instances of bot use are detected after Withdrawals have been paid.
3.13. Players are prohibited from selling, transferring, and/or acquiring accounts from other Players.
3.14. Players are also not allowed to transfer funds from their account to another Player's account.
3.15. Players are also prohibited from:
3.15.1. Scraping our odds
3.15.2. Violating any of our Intellectual Property Rights; or
3.15.3. Engaging in any unlawful activity whatsoever.
3.16. A Player may wish to close his/her account. In that case, a request must be sent from the individual’s registered email address to [email protected]. The account will be closed once the individual provides his/her confirmation. Please allow us up to 24 hours to reply to your emails and to process your request.
3.17. An account which has been closed can be reopened at any time, if not closed for Responsible Gaming reasons, by means of a request sent to the Player Support team email address [email protected].
3.18. During the registration process you will be assigned a currency based on your location. We reserve the right to add or remove currencies at our discretion. The currency assigned during registration will serve as your account currency: your gaming activity, your account balance, your Deposits and Withdrawals will be calculated in this currency.
3.19. From time to time, we may contact you by email for the purpose of offering you information about betting, promotional offerings, and other information from ForeverBet.com. You agree to receive such emails when you agree to these Terms when registering at the Website. You can choose to opt out of receiving such promotional offerings from us at any time by submitting a request to the Player Support team. However, we still reserve the right to send you important information regarding your account.
Refusal to Register, Suspension, and Termination of Account
4.1. Pacific Ventures Group S.R.L. reserves the right to refuse to register, suspend, or terminate any Player account at its sole discretion. This includes, but is not limited to, instances where:
• There is a breach of these Terms of Service.
• The Player fails to comply with relevant laws or regulations.
• The account is being used in a commercially unreasonable or improper manner.
• Pacific Ventures Group S.R.L. is required to do so by a government agency, law enforcement, or regulatory authority.
4.2. Your account may be suspended or terminated if any of the following occur:
• You engage in fraudulent, illegal, or improper activities (refer to Anti-Fraud section).
• You create or use duplicate accounts (refer to the Player Registration and Deregistration section).
• You fail to provide required verification documents (refer to Verifying your Account section).
• Directed by a legal or regulatory authority.
4.3. If your account is suspended or terminated:
• Access to your account will be revoked immediately.
• Pending bets related to unresolved events may be voided, with stakes refunded.
• Disputed funds, or funds gained in breach of these Terms, may be withheld or forfeited.
• Retained funds will be held for up to 18 months to resolve disputes or comply with regulatory directions.
4.4. In cases of fraudulent, illegal, or improper use of accounts:
• Pacific Ventures Group S.R.L. may report such activity to relevant law enforcement agencies, regulatory authorities, or collection agencies.
• You may be blacklisted from creating accounts on Pacific Ventures Group S.R.L. platforms.
Consequences of Suspension or Termination
5.1. Pacific Ventures Group S.R.L. is not liable for any losses or damages incurred due to the suspension or termination of a Player's account, except as specified in these Terms of Service.
5.2. Upon termination of a Player's account:
• The Player's sole remedy will be the reimbursement of any undisputed account balance.
• Pacific Ventures Group S.R.L. reserves the right to void any bets related to unresolved events at the time of termination and refund the corresponding stakes.
5.3. Players must immediately cease accessing Pacific Ventures Group S.R.L.'s services and delete any software provided or downloaded from the Website.
5.4. If Pacific Ventures Group S.R.L. suspends or terminates an account, the following actions may be taken:
• Withhold or forfeit disputed funds, including Deposits, winnings, refunds, bonuses, and credits.
• Retain amounts obtained through breaches of these Terms of Service.
• Restrict access to other products or services offered by Pacific Ventures Group S.R.L.
• Require the Player to meet specified conditions before re-registering a new account.
• Report fraudulent or unlawful activities to relevant regulatory authorities
5.5. Any forfeited funds will be retained for 18 months to resolve disputes and may be disbursed as directed by legal or regulatory bodies.
5.6. The suspension or termination of an account does not affect Pacific Ventures Group S.R.L.’s rights to pursue legal actions against the Player for breaches of the Terms of Service.
Exceptional Circumstances
6.1. Pacific Ventures Group S.R.L. reserves the right to limit, refuse, cancel, change any bet or part of a bet before the game starts without providing any justification.
6.2. The licensee reserves the right to terminate and remove games or events from its website as it deems fit.
6.3. When an event is cancelled, all related bets will be cancelled automatically, and any wagers placed, will also be automatically Refunded to the Player's account.
6.4. Pacific Ventures Group S.R.L. will not be responsible for any damages or losses deemed or alleged to have resulted from or which have been caused by the Website or its content including without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication or line failure, server disruption or lagging, downtime, any person's misuse of the site or its content, or any errors or omissions in content. Pacific Ventures Group S.R.L. will also not be liable for any erroneous system errors in gaming software, pay tables, random number generation system, bet settlement or any other elements of Pacific Ventures Group S.R.L.’s product/s. Lastly, Pacific Ventures Group S.R.L. does not take any responsibility for typing, human or palpable errors, which can lead to obvious price errors. In any of the instances above mentioned, bets will be deemed void. These will be cancelled and the wagered amount returned to the Player's account.
6.5. Though we strive to ensure that no technical errors take place, a failure in the system may still result, and your game will miscarry/abort. In that event, we shall Refund the amount you initially wagered to your account. Furthermore, we will either resume the game at the point in time immediately before interruption took place or, if this is not possible, terminate the game.
6.6. Although every effort is made to ensure that information displayed on site with regards to an event is correct, it is to be used as a guide only. In the event of any particular information (score, time of game, etc.) being incorrect we assume no liability for this. Please refer to our Betting Rules found on our website so as to be able to understand how we settle individual markets.
6.7. Pacific Ventures Group S.R.L. reserves the right to void any or all bets made by any person or group of people acting in an attempt to defraud the website. If there is any evidence of a series of bets, each containing the same selection which had been placed by or for the same individual or group of individuals, Pacific Ventures Group S.R.L. reserves the right to make such bets void and suspend the accounts. This rule applies to both settled and unsettled bets.
6.8. Pacific Ventures Group S.R.L. reserves the right to void any bet that may have been accepted in error when the account did not have sufficient funds to cover the bet. The licensee may also act in such a manner if an account has insufficient funds as a result of a Deposit which had been cancelled by the payment processing party.
6.9. Should funds be credited to a Player's account by mistake, it is the Player's responsibility to notify the licensee of the error once s/he becomes aware of such mistake. If, on the other hand, it is Pacific Ventures Group S.R.L. which becomes aware of this mistake, it will deduct the amount from the Player’s account. There is no need for Pacific Ventures Group S.R.L. to first notify the Player. Any winnings subsequent to the error shall be deemed invalid and returned to the licensee.
Deposits and Withdrawals
7.1. ForeverBet does not accept third-party payments. You must make deposits only from a bank account, bank cards, e-wallets, crypto wallet or other payment methods that are registered in your own name. If we determine during the security checks that you have violated this condition, your winnings will be confiscated and the original deposit will be returned to the owner of the payment account. ForeverBet is not responsible for the lost funds deposited from third-party accounts.
7.2. Funds originating from criminal and/or illegal and/or unauthorized activities must not be deposited with us.
7.3. The minimum amount of deposit is €/$/£ 10 or equivalent in supported currencies. The maximum amount of deposit depends on the payment method you decide to use and will appear when choosing the payment method. Note that some payment service providers may apply additional currency exchange fees which will be deducted from the sum of your deposit.
7.4. For Players, the wagering requirement for each of their Deposits is minimum one time (1x), with bets being placed having odds of at least 1.10.
7.5. Pacific Ventures Group S.R.L. is not a financial institution and uses third-party payment service providers to process credit and debit card Deposits and Withdrawals; they are not processed directly by us. If you Deposit funds by either a credit card or a debit card, your Account will only be credited if we receive an approval and authorization code from the payment issuing institution. If your card issuer gives no such authorization, your Account will not be credited with those funds.
7.6. Minimum and Maximum Withdrawal Limits
7.6.1. Minimum Withdrawal Amounts:
7.6.1.1. €/$/£ 20 or equivalent in supported currencies.
7.6.2. The maximum amount for Withdrawal depends on the chosen payment method and will appear when choosing the payment method. If the requested amount of withdrawal exceeds the limit of a particular payment system, the amount can be withdrawn in installments.
7.6.2.1. Website Maximum Withdrawal Amounts:
7.6.2.1.1. Daily: €/$/£ 5,000.
7.6.2.1.2. Weekly: €/$/£ 10,000.
7.6.2.1.3. Monthly: €/$/£ 30,000.
7.7. All withdrawals will be subject to an internal audit before being processed. ForeverBet reserves all rights to void bonuses or any winnings resulting from failed audits. Players hereby consent to this policy in advance.
7.8. Withdrawals of €/$/£ 10,000 and more are subject to increased gameplay reviews and may take longer than normal to process.
7.9. Larger Withdrawal attempts may be divided into installments, with a maximum of €/$/£ 30,000 per month until fully paid.
7.10. Players may cancel a Withdrawal request under 'My Account' before the request has been processed.
7.11. Your Account must not be used as a banking facility. Deposits into your account may only be made with the intention of placing a bet with us or clearing a debt owed to us. Should you make repeated Deposits and Withdrawals without commensurate bets being placed, we reserve the right to charge to your Account without prior notice, any bank or other charges that we have incurred.
7.12. Pacific Ventures Group S.R.L. has entered into an agreement with a number of payment service providers and financial institutions so that the latter are able to receive Deposits and process Withdrawals on its behalf. Deposit and Withdrawal timing and charges vary depending on the payment method opted for.
7.13. Players shall not treat Pacific Ventures Group S.R.L. as a financial institution, no interest or exchange services will be provided for Player accounts.
7.14. Withdrawals will be processed only to open Verified accounts. Furthermore, Withdrawals will only be processed to the same account from where the funds paid into the Player's account originated.
7.15. Withdrawal requests are processed in the order they are received and typically completed within 1-7 business days following successful identity verification.
7.15.1. Smaller Withdrawal requests below €/$/£ 500, or equivalent in supported currencies, may be prioritized for faster processing where applicable.
7.15.2. Processing times may vary based on the payment provider or bank.
7.15.3. Withdrawals can be processed with operator fees or commission including in the situations outlined below; charges from banks or payment processors may also apply.
7.15.4. Withdrawals may incur currency conversion fees if the payout currency differs from the deposit currency.
7.16. Withdrawal Eligibility:
7.16.1. Withdrawals are only permitted for registered Players.
7.16.2. Players must complete identity Verification (KYC) and provide necessary documentation before any Withdrawal request can be processed.
7.16.3. Withdrawals are only allowed to accounts for which the Player is the legal account holder.
7.16.4. Withdrawals are only permitted to accounts that have made a Deposit.
7.17. Withdrawal conditions are as follows:
7.17.1. A Player can at any time Withdraw the cleared balance from their account using a bank or crypto transfer. It is the Player's responsibility to check the fee rate which is charged by your bank or other associated fees with transfer requested.
7.17.2. A Player can Withdraw up to €/$/£ 10,000 (or equivalent in supported currencies) from their account per week, and no more than €/$/£ 5,000 per day. In any case, however, the Player's identity will be Verified once the Player has Deposited a cumulative amount of € 2,000, or whenever the licensee deems it necessary.
7.17.3. If the original payment method is unavailable, an alternative account in the Player’s name may be used, provided ownership is verified.
7.17.4. All payments into the Player’s account must be confirmed as cleared and not charged back, reversed, or otherwise canceled prior to Withdrawal approval.
7.17.5. Should a Player attempt to withdraw before any bonus wagering requirements have been completed, the bonus and any potential winnings derived from the bonus will be forfeited, with any pending bonus bets that have been placed also forfeited.
7.18. Players are required to provide ForeverBet with all requested documents in order to process Withdrawal within the specified timeframes. Such documents may include, but are not limited to, passport details, identification cards, documents confirming place of residence, as well as statements confirming the source of funds, and different types of selfies. In the event of a player's refusal to provide the requested documents or if inconsistencies are found between the provided documents and reality, ForeverBet reserves the right to close the Player's account and confiscate funds from the account. Players take responsibility for the accuracy of the documents provided and agree that ForeverBet has the right to verify their authenticity at any time. The decision to close the account and confiscate funds in the event of discrepancies is final and not subject to appeal.
7.19. Pacific Ventures Group S.R.L. is not responsible for any failures or delays that might be caused due to restrictions/problems which the credit card companies may be faced with. The licensee strongly recommends that its Players choose between Crypto and the e-wallets available on its website, as, in this manner, there is a greater chance that the money transactions are carried out in a more swift and secure manner.
7.20. In order to process credit card Withdrawal requests, we may require the following ID documents:
7.20.1. Copy of passport/identity card
7.20.2. Copy of back and front of your credit card (the 8 middle digits and the CVV numbers should ideally be covered)
7.20.3. Addressed bank account statement or utility bill
7.20.4. Additional identity verification documents which we may specifically ask for.
7.21. The Website reserves the right to request additional documentation to verify identity, age, source of funds, or address at any time.
7.21.1. Funds will not be released until all verification checks are completed.
7.21.2. Withdrawals may be delayed or refused if false or incomplete information is provided.
7.21.3. Withdrawals exceeding €/$/£ 30,000 may be subject to enhanced verification checks.
7.21.4. For amounts exceeding this limit, payouts may be divided into monthly installments of up to €/$/£ 30,000 until fully paid.
7.22. The Player's choice of payment may have been registered using personal details which are different from those of the Pacific Ventures Group S.R.L. account holder. In that case, we reserve the right to ask for additional documentation to verify the Player's identity and the provided payment method details.
7.23. Pacific Ventures Group S.R.L. reserves the right to review transaction records and logs whenever it deems this to be necessary. If, consequent to these reviews, it becomes clear or it is suspected that the account is being:
7.23.1. Used as a non-recreational play type; or
7.23.2. That Players are colluding and thereby distorting the gameplay, or
7.23.3. are in any manner not complying with these Terms of Service.
Pacific Ventures Group S.R.L. will cancel all Withdrawals and all winnings will be revoked. The Player may lose the right to Withdraw the amount originally Deposited if they are deemed to be in breach of these Terms of Service. In addition, Pacific Ventures Group S.R.L. reserves the right to suspend such accounts.
7.24. If the Player has multiple withdrawals pending, Pacific Ventures Group S.R.L. reserves the right to reject all withdrawals and request the Player to perform one withdrawal with the sum of all multiple withdrawals.
7.25. Pacific Ventures Group S.R.L. reserves the right to process Withdrawals over multiple transactions or alternative payment methods as agreed with the Player.
7.26. Should you wish to Withdraw funds but your account is either inaccessible, dormant, locked or closed, please contact our Player Support team by email at [email protected].
7.27. You agree to fully pay any and all payments and charges due to us or to payment providers in connection with your use of the Service. You further agree not to make any chargebacks or renounce or cancel or otherwise reverse any of your Deposits, and in any such event you will refund and compensate us for such unpaid Deposits including any expenses incurred by us in the process of collecting your Deposit, and you agree that any winnings from wagers utilizing those charged back funds will be forfeited. You acknowledge and agree that your player account is not a bank account and is therefore not guaranteed, insured or otherwise protected by any deposit or banking insurance system or by any other similar insurance system of any other jurisdiction, including but not limited to your local jurisdiction.
7.28. If a chargeback on a card or Depositing method you have used is requested by the payment method provider, we may take the following steps:
7.28.1. We may block Your Account;
7.28.2. We may take any such action as we are entitled to by law;
7.28.3. A chargeback notice may be issued and sent to you, using your registration details;
7.28.4. We will use the same payment method as chosen by you when placing a Deposit in order to issue the chargeback;
7.28.5. If we are unable to confirm your identity and the payment method used in order to credit the account in question, we will send out two reminder emails and these will be subject to a reasonable administrative fee of € 50 each or currency equivalent, Withdrawn from Your Account funds which are unrelated to the chargeback.
7.28.6. The balance of Your Account may turn negative in cases of chargeback.
7.29. You can at any time log in to your account and view a statement of your account, which would show all transactions effected on that account, namely Deposits, bonuses, winnings, bets made, pending bets and Withdrawals. Should you notice any mistakes, you should notify Pacific Ventures Group S.R.L. immediately so that the mistake can be rectified. You should report such a mistake within 90 days from when the mistake first appeared on the statement available on the Website.
7.30. Please note that the internal operating currency of the Website is Euro. Due to this fact, in case you transact in other currencies, the amount deducted from your credit card or account may be higher than displayed at the time of transaction due to currency conversions and/or transaction fees on the side of your bank and/or the Website's third-party payment processing systems.
7.31. The Website is not a financial institution and thus should not be treated as such. Your account will not bear any interests and no conversion or exchange services (including fiat-crypto exchange) will be offered at any time.
7.32. Any issues or disputes regarding fiat transactions on our platform must be formally reported to ForeverBet.com within 30 calendar days of the transaction date. We will not accept or resolve disputes submitted after this period. This rule applies regardless of where the complaint is raised, including public forums. ForeverBet.com cannot assist with issues reported beyond this timeframe, and there are no exceptions to this policy.
Cryptocurrency Deposits and Withdrawals
8.1. Players acknowledge that the value of cryptocurrencies can fluctuate significantly and unpredictably based on market conditions. Deposits made in cryptocurrency are subject to these fluctuations.
8.2. Pacific Ventures Group S.R.L. is not responsible for any gains or losses resulting from changes in exchange rates between the time of Deposit and Withdrawal, between bet placement and bet settlement, and between session start and end times.
8.3. Cryptocurrency transactions are processed on their respective blockchain networks and may be subject to delays due to network congestion. Players are responsible for any transaction fees imposed by the blockchain network, which may be deducted from the Deposit or Withdrawal amount.
8.4. Players must make deposits only from their own crypto wallets. Violation of this condition may result in the confiscation of winnings. ForeverBet shall not be liable for any lost funds deposited from third-party accounts. Please note that the minimum deposit amount is €/$/£ 10 or equivalent in supported currencies.
8.5. By using cryptocurrencies for Deposits or Withdrawals, Players accept the risks associated with such transactions, including market volatility, delayed network confirmations, and potential loss of funds due to errors in wallet addresses or blockchain issues. Pacific Ventures Group S.R.L. is not liable for losses arising from these risks.
8.6. Players must ensure that they use wallets compatible with the cryptocurrency supported by Pacific Ventures Group S.R.L.. Funds sent to incompatible or unsupported wallets are considered irretrievable and will not be refunded.
8.7. Cryptocurrency Deposits and Withdrawals may be subject to additional verification procedures to comply with anti-money laundering (AML) and counter-financing of terrorism (CFT) regulations. Pacific Ventures Group S.R.L. reserves the right to request further documentation or delay transactions if necessary.
Refund Policy
9.1. A Refund request will only be considered if it is requested within the first twenty-four (24) hours of the alleged transaction, or within thirty (30) calendar days if a Player alleges that another individual has accessed his/her Player Account.
9.2. If you have funded your account with a Credit Card we reserve the right to pay all Withdrawal requests up to the total amount deposited as Refunds against the purchases you have made. If your Withdrawals exceed the total amount Deposited, any excess amount may be paid to you via one of our alternative methods available provided the Player can verify they are the owner.
9.3. Before a Refund is processed all bonuses and winnings in your balance will be deducted prior to calculating the amount to be Refunded.
9.4. In case any Credit Card Deposits/Withdrawals are considered to carry an unacceptable risk for security or legal reasons either by our payment processors or by the Website, we will initiate refunds for all such transactions back to the Credit Card, and notify all the appropriate authorities and parties.
Win Limits
10.1. The maximum payout amount that can be won through free spins is €/$/£ 50.
10.2. You acknowledge and agree that for certain bet types your accepted stake or bet may mean that you have the opportunity to win more than a win limit or maximum payout set out in this clause or in our other Terms of Service. Even where your approved stake or bet may give you the opportunity to win a higher amount, you agree that we shall only be obliged to pay to you the win limit or maximum payout specified in this clause or in our other Terms of Service such as our Betting or Game Rules. If we impose a win limit or maximum payout on your winning bet and payout, we may refund to you the portion of your stake or bet that, at the designated odds, may have resulted in a payout to you above a win limit or maximum payout.
10.3. Subject to our other Terms of Service, Maximum winning amount per Sportsbook bet (including repeat bets) is €/$/£ 10,000, and per Casino bet is €/$/£ 100,000.
10.4. Subject to our other Terms of Service and in particular other win limits, the maximum daily payout we shall be obliged to pay to you in respect of any bet/s is €/$/£ 100,000.
10.5. If a Player attempts to circumvent any Maximum Win Limits, whether through the use of multiple accounts or through other means, it will constitute a breach of these Terms of Service. In those circumstances, ForeverBet may take such action as it sees fit, including cancelling the relevant bets and winnings. For the avoidance of doubt, the Maximum Win Limit does not impact ForeverBet’s discretion not to accept a bet or to limit the size of the stake it is willing to accept for a bet, nor does it impact our ability to rely on and enforce these Terms of Service or any other applicable terms.
10.6. You confirm that by accepting these Terms you acknowledge that ForeverBet may reduce payouts to the Maximum Win Limit at its discretion, and you agree that this measure is within our rights. Any claims for additional funds after the Maximum Win Limit is applied will be deemed an abuse of rights by the user in order to unreasonably obtain additional funds.
Anti-Fraud Policy
11.1. ForeverBet has a strict anti-fraud policy. If the player is suspected of fraudulent actions including but not limited to:
• participating in any type of collusion with other players;
• development and use of strategies aimed at unfaithful winnings;
• fraudulent actions against other online Websites or payment providers;
• chargeback transactions with a credit card or denial of some payments made;
• other types of cheating;
• providing forged documents;
• creating two or more accounts;
• or is known to have gone bankrupt in the country of his residence, the Website reserves the right to terminate such a Player account and suspend and/or cancel all payouts to the player. This decision is at the sole discretion of ForeverBet and the Player will not be notified or informed about the reasons for such actions. ForeverBet also reserves the right and may be obliged to inform applicable regulatory bodies of the fraudulent actions performed by the player.
11.2. ForeverBet reserves the right to close the Player’s account and to Refund to the Player the balance, subject to the deduction of relevant withdrawal charges, at ForeverBet’s absolute discretion and without any obligation to state a reason or give prior notice.
11.3. ForeverBet has zero tolerance for advantage play. Any player who will try to gain advantage of Website welcome offers or other promotions agrees that the Website reserves the right to void bonuses and any winnings from such bonuses, for the reasons of:
• use of stolen cards;
• chargebacks;
• creating more than one account to get advantage from Website promotions;
• providing incorrect registration data;
• providing forged documents;
• any other actions which may damage the Website;
• low risk bets that cover more than 50% of the possible outcomes of a game round (Example: Black and Red on Roulette, 19 or more straight up numbers on Roulette, Player and Banker bet on Baccarat etc.). Low risk bets do not qualify for meeting the wagering requirement. Any players using this strategy for the deliberate purpose of bonus abuse will be excluded from future bonuses and promotions.
11.4. ForeverBet reserves the right to retain payments if suspicion or evidence exists of manipulation of the ForeverBet system. Criminal charges will be brought against any Player or any other person(s) who has/have manipulated the ForeverBet system or attempted to do so. The Website reserves the right to terminate and/or change any games or events being offered on the Website.
11.5. Should the Player become aware of possible errors or incompleteness in the software, he/she agrees to refrain from taking advantage of them. Moreover, the Player agrees to report any error or incompleteness immediately to ForeverBet. Should the Player fail to fulfill the obligations stated in this clause, ForeverBet has a right to full compensation for all costs related to the error or incompleteness, including any costs incurred in association with the respective error/incompleteness and the failed notification by the Player.
Fees and Charges
12.1. Pacific Ventures Group S.R.L. reserves the right to charge Withdrawals with fees to cover administrative costs.
12.2. In case the Deposit amount is not rolled over at least 5 times (sports wagers on odds less than 1.1 or casino wagers with minimum/no risk will not count for the roll over). In that case, the following fees of 8% can apply in order to combat money laundering:
12.2.1. Up to 3 times rollover, up to 8% of the Withdrawal amount
12.2.2. Between 3 and 5 times, up to 4% of the Withdrawal amount.
12.2.3. Minimum sum of €/$/£ 5 (or equivalent in supported currencies).
12.3. An administrative fee of 3% may apply to Withdrawals if multiple withdrawal requests are made within a 30-day period. This fee will be calculated based on the Withdrawal amount and deducted from the requested balance.
12.4. A chargeback fee of €/$/£ 50 will be applied for each chargeback dispute. This fee covers administrative costs associated with resolving the dispute.
12.5. For fees related to inactive or dormant accounts, please refer to the 'Inactive, Dormant, and Closed Accounts' section below.
Inactive, Dormant and Closed Accounts
13.1. Accounts having no recorded activity for a period of 13 months are considered to be inactive. Pacific Ventures Group S.R.L. reserves the right to charge a monthly administrative fee of €/$/£ 5 or the equivalent in another currency (or the current balance of your Player Account, if less) as long as the balance of your Player account remains positive.
13.2. You authorize the Website to debit this fee from your Player account at the beginning of the month following the day on which your Player account is deemed inactive, and at the beginning of every subsequent month that your Player account remains inactive. The Website will stop deducting the fee if the account balance is zero or if the account is reactivated.
13.3. Once this 13 month period lapses, ForeverBet may close an inactive account instead of continuing imposing monthly fees for inactivity. In such cases of closing inactive accounts, Pacific Ventures Group S.R.L. shall endeavor to Refund any remaining balance to the Player, whether by remitting the balance directly to the Player or otherwise by contacting the Player based on information available for their account.
13.4. In case of unsuccessful remitting of the balance to the Player, Pacific Ventures Group S.R.L. reserve the right to:
13.4.1. Refrain from closing the Player account; or
13.4.2. Close the account and appropriate the remaining balance in its favor solely in particular cases such as:
13.4.2.1. Pacific Ventures Group S.R.L. couldn’t connect with the Player
13.4.2.2. The Player doesn’t intend to remit the funds into their account consideration
Such notification should be sent through all available to Licensee communication methods with the Player. In any case if no comments, communication or feedback provided by Player, within a reasonable period of time, the Licensee should remit the funds in their own favor. Any Player funds appropriated by Pacific Ventures Group S.R.L. in terms of this article shall be used to fund responsible gaming endeavors.
13.5. The Player will be notified about this soon-to-be applicable charge during the 11th month, so that they would have enough time to Withdraw the funds and close off the account if they wish to do so.
13.6. If no transactions have been recorded on a Player's account for 36 months, the account shall be deemed to be dormant. In that case, Pacific Ventures Group S.R.L. shall do its best to remit the balance in that account to the Player. If it does not succeed to do so, it will close the Player's account and funds are used to fund responsible gaming endeavors.
13.7. A Player may decide to close their account as per point 3.16 above. Furthermore, he/she may want to exclude his/her account as explained in Section 14 below. Inactive (as defined in point 13.1 above), dormant (as defined in point 13.6 above), closed and excluded accounts may still carry Withdrawable balance. In that case, in order to be able to Withdraw the balance, the Player is to send an email to the Player Support team at [email protected] informing them of their situation. The Withdrawable balance will, at that point in time, be remitted to the Player. The aforementioned identity verification process will take place if not already completed.
Responsible Gaming
14.1. The Website is intended solely for recreational and entertainment purposes. We are committed to ensuring that Players have the ability to manage or limit their play on the Website and to create an environment for safe gambling.
14.2. A Player is able to set a number of responsible gambling tools by sending an email to the Player Support team [email protected] requesting Pacific Ventures Group S.R.L. to:
14.2.1. Set a limit on the amount the Player may Deposit within a specified period of time
14.2.2. Any limits set by you can be requested to be removed through the same method they were set.
14.2.3. Any changes requested by you in:
14.2.3.1. Reducing or implementing a deposit limit is effective immediately.
14.2.3.2. Increasing or removing a deposit limit takes effect after 24 hours.
14.3. You may set a “Cool-Off”’, where you would like to take a break from our Services but do not wish to permanently close your account. Your account will be closed for the set period of time, and deposits and new bets are not able to be made. During this period, you will be able to login and withdraw any or all of your cleared account balance.
14.4. Cool-Off periods or self-exclusion are set by you, and;
14.4.1. Once you select a Cool-Off period your account will remain closed for that period of time. It will not be possible to re-open your Player Account during this time.
14.4.2. Once the Cool-Off period has expired access to your account will automatically resume unless you email and notify us you do not wish to re-open your Player Account.
14.5. We realize that for some Players gambling might become a serious problem. For such Players, we offer a self-exclusion option for a definite or indefinite period of time, as per the Player's request. If you would like to self-exclude yourself, please contact us at [email protected] with the subject line Self Exclusion (“Self-Exclusion Request”) or by sending us a message through Live Support on the website. Please provide your full name, address and email address to ensure we can locate your account to implement the self-exclusion request.
14.5.1. If we cannot locate your account using this information, we may request additional information to verify your account.
14.6. Please refer to our Responsible Gaming page within our Website for more information about our commitment to responsible gaming.
Complaints and Disputes
Complaints Process
15.1. Complaints are handled in the Customer Support department and escalated in the organization of the Website in the case that support personnel did not solve the case immediately. You shall be informed about the state of the complaint to a reasonable level.
15.2. Complaints are to be directed to our Customer Support team on the following email: [email protected], or by sending us a message through Live Support on the website.
15.3. All complaints should be raised in a respectful manner, we will not accept abusive or threatening language towards our team and your account could be closed as a result.
15.4. The Customer Support team will do its best to provide the Player with a reply or solution within 48 hours from the Player’s query or complaint. In any case, however, the outcome of the complaint will be communicated within a maximum of 28 days from receipt of the complaint. In exceptional circumstances wherein we feel that adequate resolution of the complaint requires further investigation, Pacific Ventures Group S.R.L. may extend the timeframe by a further 10 days. We shall inform you about this delay within the first 10 days of receipt of the complaint. In that case, we will also inform you about the process, and possibly also put forward the necessary requests as deemed necessary.
15.5. We encourage Players to first exhaust our internal complaint procedure. However, if any complaint is not resolved to your satisfaction, you have the right to refer such complaint free of charge to an alternative dispute resolution (‘ADR’) entity, specifically EGIS Ltd at email: [email protected].
15.6. Please refer to our Complaints Procedure page within our Help Centre for more information.
Non-Transferability
Expiry Period
Promotion Rules
18.1. These general promotion rules will be applicable to all promotions along with specific Terms of Service for each individual promotion that will be listed on site.
18.1.1. These ForeverBet General Promotional Rules, and other relevant rules are linked to our Terms of Service, of which they form a part, and their acceptance is a prerequisite to account registration. Any terms used herein which are not defined shall take their meaning from the Terms of Service.
18.1.2. In the event of any discrepancy between the meanings of any translated versions of these promotions' specific Terms of Service and the English language version, the meaning of the English language version shall prevail.
18.1.3. When placing a bet during any promotion and bonus rollover:
18.1.3.1. Real Money will be used first on Casino.
18.1.3.2. Bonus Balance will be used first on Sportsbook.
18.1.4. ForeverBet may in its sole discretion limit the eligibility of its Players to participate in all or part of any promotion.
18.1.5. Players who participate in one promotion cannot enter another promotion of the same type (Sports/Casino/Virtual) or win any free bets during the promotion period. Players can have only one active Sports/Casino/Virtual bonus at a time.
18.1.6. All daily/weekly promotions can be claimed only once per Player every week from 00:00 until 23:59 UTC.
18.1.7. Any promotion with First Deposit free spins bonus are granted automatically and will be available to eligible Players within 48 hours of their First Deposit. A Player must use all acquired free spins within 7 days of acquisition or otherwise they will expire and will no longer be available. In order to use the free spins granted by ForeverBet Players must launch the game(s) corresponding to the promotion on offer.
18.1.8. Before becoming Withdrawable cleared balance, all bonus and free spin winnings are to be wagered 5x on Sportsbook/Virtuals, or 35x on Casino, or as defined within specific promotions terms or for different regions.
18.1.9. If the wagering requirements are not met within the specified time frame, the bonus funds and any winnings will be forfeited.
18.1.10. ForeverBet reserves the right to cancel the bonus eligibility, bonus amount and any associated bonus winnings of a Player or a group of Players following suspicious common betting patterns that could result in generating guaranteed profit and/or guaranteed bonus eligibility. This suspicious activity might include, without being limited to, common betting patterns across identical events/markets/selections that could be identified in one or across several accounts.
18.1.11. All promotions require a Player to opt-in/subscribe/bonus code/claim prior to activation.
18.2. Bonuses must be used actively and in accordance with the promotion's intended purpose. Any attempt to delay wagering or exploit bonus mechanics in a manner inconsistent with the promotion's intent may result in forfeiture of the bonus and associated winnings.
18.3. We reserve the right to not pay bonus and bonus winnings to Players using disposable email addresses.
18.4. Sports bonus funds can be used for sports betting only.
18.5. Casino bonus funds can be used for casino betting only.
18.6. Virtual Sports bets are not counted towards any Casino/Sport promotions.
18.7. For each Casino/Sports promotion, registration and participation is allowed only once per person, family, household address, email address, payment account number, IP address, device ID or shared computer, i.e. Public library or workplace. Bonus will be refused to Players who do not comply with this term and multiple accounts will be closed. Please refer to Section 3. We reserve the right to withdraw the availability of any offer and to forfeit all bonus and winnings accumulated by any Player or group of Players at any time and at our sole and absolute discretion.
18.8. For verified accounts, bonus winnings can be converted to Real Money up to a maximum of 10 times (10x) the original bonus face value amount or €/$/£ 250, whichever is lower, subject to wagering requirements, unless specified otherwise in the promotion terms. For unverified accounts, the maximum conversion is limited to 1 time (1x) the original bonus face value amount.
18.9. All promotions and promotion terms are subject to change at any time. ForeverBet reserves the right to change, cancel or refuse bonus at its own discretion.
18.10. Should a Player have pending bets that exceed the expiration period of their promotion, all bets will be voided automatically.
18.11. Without derogating from anything stated herein, detection of an apparent relation between Players, common betting pattern or any other abusive betting strategy which unfairly exploits or manipulates one or more bonuses or promotions offered by ForeverBet (to be determined at ForeverBet’s sole discretion) may result in the cancellation of the applicable promotion and any associated winnings, and may further result in the irreversible suspension of promotion and bonus eligibility.
18.12. ForeverBet could offer a loyalty service to certain loyal Players for a certain period of time. Loyalty membership could be gained only upon official invitation. ForeverBet has the right to discontinue the loyalty service at any time at its sole discretion.
18.13. In-play Information and Scores are for guidance only and may be subject to delays.
18.14. Cashback is a Bonus unless otherwise specified. Any rules that apply to bonuses in general apply to cashback bonuses as well.
18.15. Note that if your Bonus Balance drops below €/$/£ 0.10 or currency equivalent, the Bonus will be forfeited and wagering requirements reset.
18.16. Any Deposit promotion bonuses will be added to your account automatically. If you're eligible for a deposit offer and do not receive it, you need to contact Customer Support before you start playing. Failure to do so will disqualify you from receiving the bonus retroactively.
18.17. Please note that expired/cancelled/forfeited bonuses and free spins can not be reinstated.
18.18. Not all bonuses are available to Players in all countries. Check individual promotion terms for restrictions.
18.19. Where a promotion involves ForeverCoin bonus currency, additional rules will apply. See ‘ForeverCoin Bonus Currency Terms’ for full details.
18.20. Bonus Manipulation;
18.20.1. Sports bonus manipulation amongst others, may consist of:
18.20.1.1. Placing bets listed as Restricted Gameplay in the specific promotion’s rules.
18.20.1.2. Placing bets on opposite outcomes or repetitive bets.
18.20.1.3. Placing bets with your real and bonus balance more than twice in a row.
18.20.1.4. Increasing the bonus balance then changing the gaming pattern significantly (bet, game, type, bet structure, etc) in order to complete the wagering requirements for the bonus.
18.20.1.5. Making large bets leading to a substantial gain followed by a drop in bet size equal to or greater than 75% of the previous average bet size in order to complete the wagering requirements for that bonus.
18.20.1.6. Bonus-to-deposit ratios that exceed the following thresholds are deemed to constitute bonus abuse: a bonus amount equivalent to 70% of deposited funds for customers making less than nine deposits, and a bonus amount equivalent to 50% of deposited funds for customers making ten or more deposits. In the event of bonus abuse, ForeverBet reserves the right to disqualify the offending customer from receiving any further bonuses and to cancel any winnings from bonus funds, both during and after meeting wagering requirements.
18.20.1.7. Players are prohibited from placing low-risk bets with Real Money (e.g., betting on odds lower than 1.50 to preserve their cash balance while using bonus funds to meet wagering requirements. Any winnings derived from Real Money bets placed in conjunction with bonus play may be voided if deemed to exploit this strategy. Additionally, bonus funds must be wagered proportionally with Real Money funds where applicable, and any attempt to manipulate bet placement timing or risk exposure may result in forfeiture of the bonus and associated winnings.
18.20.2. Casino bonus manipulation amongst others, may consist of:
18.20.2.1. Placing bets listed as Restricted Gameplay in the specific promotion’s rules.
18.20.2.2. Increasing the balance then changing the gaming pattern significantly (bet, game, type, bet structure, etc) in order to complete the wagering requirements for the bonus.
18.20.2.3. Making large bets leading to a substantial gain followed by a drop in bet size equal to or greater than 75% of the previous average bet size in order to complete the wagering requirements for that bonus.
18.20.2.4. Placing large bets on games with a low contribution (the percentage that counts towards wagering requirements) then placing smaller bets on games with a high contribution.
18.20.2.5. Using bonus funds to accumulate features or progress in a game, and subsequently switching to Real Money to trigger and claim payouts from those features.
18.20.2.6. Delaying game rounds in any game, including free spins and bonus features, to a later time when you have no wagering requirements.
If any form of bonus manipulation is detected, ForeverBet reserves the right, at its sole discretion, to cancel the applicable promotion and any associated winnings. Furthermore, such actions may result in the irreversible suspension of promotion and bonus eligibility for the offending account, or closure of account.
18.21. ForeverCoin Bonus Currency Terms;
ForeverCoin is ForeverBet’s proprietary bonus token, designed to enhance the promotional experience while complying with standard bonus wagering requirements. It replaces traditional bonus funds with a platform-native, off-chain token that becomes tradable only once wagering obligations have been met.
18.21.1. Issuance of ForeverCoin
18.21.1.1. ForeverCoin may be issued to eligible Players through deposit bonuses, promotional campaigns, loyalty rewards, VIP tiers, or at the discretion of ForeverBet staff.
18.21.1.2. ForeverCoin balances appear within the Player’s Wallet alongside other currencies and are displayed distinctly.
18.21.1.3. ForeverCoin are not withdrawable or tradable until bonus wagering requirements are fulfilled.
18.21.2. Wagering with ForeverCoin
18.21.2.1. Players may select ForeverCoin as the wagering currency where supported.
18.21.2.2. Wagering activity with ForeverCoin is subject to the same bonus wagering multipliers and restricted game rules applicable to other bonus funds.
18.21.2.3. ForeverCoin subject to wagering requirements will be locked and non-convertible until the full turnover condition is met.
18.21.3. Wagering Requirements
18.21.3.1. Wagering requirements and applicable games will be defined per individual promotion or bonus issuance.
18.21.3.2. Games contributing less than 100% toward wagering or considered Restricted Games will follow the same rules as listed in the ‘Casino Bonus Terms’ section.
18.21.4. ForeverCoin to Real ForeverCoin Conversion
18.21.4.1. Upon completing wagering requirements, ForeverCoin balances become “Real ForeverCoin” and are made available for conversion to Player available currencies via the Trade section in the Player’s Wallet.
18.21.4.2. Conversion is initiated by the Player and is irreversible once confirmed.
18.21.4.3. The conversion rate and any applicable limits or fees will be displayed prior to swap.
18.21.4.4. ForeverCoin may only be converted into currencies available to the Player and may be subject to Player’s deposited currencies, VIP or Account Level.
18.21.5. Conversion Restrictions & Conditions
18.21.5.1. Conversion functionality is gated by:
18.21.5.1.1. Completed wagering requirements
18.21.5.1.2. Account verification
18.21.5.1.3. Applicable maximum conversion caps
18.21.5.1.4. ForeverCoin under turnover obligations remain locked and visible until cleared.
18.21.5.1.5. Attempting to manipulate or bypass bonus wagering tracking will result in ForeverCoin forfeiture and potential account closure.
18.21.6. Abuse & Compliance
18.21.6.1. ForeverCoin are subject to the same bonus abuse detection and monitoring as all ForeverBet promotions.
18.21.6.2. Any suspected attempts to exploit ForeverCoin mechanics including through low-risk betting, pattern manipulation, or converting before meeting conditions, will lead to forfeiture of ForeverCoin and winnings, and potential account closure.
18.21.6.3. Use of multiple accounts or misrepresentation of identity to obtain ForeverCoin more than once is strictly prohibited.
18.21.7. Expiry
18.21.7.1. ForeverCoin may carry an expiry date, communicated at the time of issuance.
18.21.7.2. Expired ForeverCoin, whether locked or eligible for conversion, will be automatically removed and cannot be reinstated.
18.22. Casino Bonus Terms;
18.22.1. Unless otherwise specified, you must wager the amount of Casino Bonus funds 35 times (35x) before the funds in your Casino Bonus balance are transferred to the Real Money balance and a Withdrawal of these funds may be made.
18.22.2. Unless otherwise specified, Players must meet the wagering requirements within 7 days of the bonus being activated.
18.22.3. Bonus is able to be used on the defined ‘Bonus’ Games Category, with bonus funds able to be used on games contained within the category at a 100% contribution factor. No other games outside of the category will qualify towards wagering requirements.
18.22.4. Restricted Games do not contribute to bonus wagering requirements, Rewards or earning XP, and are subject to change at any time and include: 1 Reel Shamrock, 1 Reel Thanksgiving, 1 Reel Wolf Fang, 1 Reel Xmas, Comic Craze, Rooster Mayhem, Aviator, Dice, Goal, Plinko, Hi Lo, Keno, Mini Roulette, Hotline, Mines, 1429 Uncharted Seas, Beat the Beast: Griffin's Gold, Carnival Queen, Fruit Warp, Riders of the Storm, Bank Wagon Heist, Crystal Poker, 9 Bells, 9 Bells Love the Jackpot, 9 Burning Stars, 9 Burning Stars Halloween, 9 Lions Xmas, Black Horse, Black Horse Cash Out Edition, Black Horse Deluxe, Choco Reels, Hot Slot: 777 Cash Out, Hot Slot: 777 Cash Out Easter Edition, Hot Slot: 777 Extremely Light Edition, Hot Slot: 777 Cash Out Grand Gold Edition, Hot Slot: 777 Cash Out Halloween Edition, Hot Slot: 777 Cash Out Xmas Edition, Larry the Leprechaun, Larry the Leprechaun Xmas, Mighty Symbols: Crowns, Mighty Symbols: Crowns Easter Edition, Mighty Symbols: Crowns Xmas Edition, Mighty Wild: Panther Grand Diamond Edition, Telly Reels, Telly Reels WC edition, Fortune Tree of Wealth, Mammoth Mayhem, Treasures of The Count, Wynmor's Tales: The Rise, 10X Rewind, 4k Ultra Gold, Alchymedes, Attack of the Zombees WildEnergy, Baron Samedi, Cauldron, Cazino Cosmos, Dark Joker Rizes, Dark Vortex, Double Dragons, Dragon Blox Gigablox, Dragon Lore Gigarise, Dungeon Tower MultiMax, Dwarf Mine, El Dorado Infinity Reels, Football Glory, Giganimals Gigablox, Hammer of Gods, Hunters Moon Gigablox, Jellycious DoubleMax, Johnan Legendarian, Jokerizer, Juiced DuoMax, Jungle Books, Legend of the Golden Monkey, Mayan Waterfalls, Of Sabers and Monsters, Orient Express, Penguin City, Pulled From The Deep UltraNudge, Pushy Cats, Rainbow Power Potz UltraNudge, Rainbow Ryan 2, Return of the Valkyrie, Robin - Sherwood Marauders, Robin Nottingham Raiders, Seasons, Spina Colada, The Hot Offer, The Legend of Musashi, The Royal Family, The Runemakers DoubleMax, Towering Pays Excalibur, Towering Pays Valhalla, Tut's Twister, Valkyries, Vikings go Berzerk, Vikings Go Berzerk: Reloaded, Vikings Go To Hell, Vikings go to Valhalla, Voodoo Hex, Wild One, Wolf Hunter, Hustling, Jewel Scarabs, Jingle Bells Power Reels, Last Chance Saloon, Leprechaun's Magic, Leprechaun's Magic Megaways, Leprechaun's Magic Power Reels, Lion Dance, Lion's Hoard, London Tube, Lucky Fridays, Lucky Oktoberfest, Majestic Mysteries Power Reels, Mega Pyramid, Mega Rise, Midnight Thirst, Monsters Unchained, Multiplier Riches, Mystery Reels Megaways, Mystic Staxx, Night Roller, Peggy Sweets, Piggy Pirates, Pirates Plenty, Pirates Plenty Battle For Gold, Pirates Plenty MegaWays, Primate King, Racing Wilds, Ra's Legend, Redline Rush, Reel Heist, Reel Keeper, Reel Keeper Power Reels, Reel King Mega, Reels of Egypt, Reptizillions Power Reels, Riddle of the Sphinx, Rio Stars, Risque Megaways, Rock'n'Lock, Royal Gems, Santa's Spins, Shadow Society, Siren's Riches, Spin Town, Spooky Carnival, Sumo Spins, Sylvan Spirits, The Wild Kiss, The Wisecracker Lightning, Trillionaire, Viral Spiral, Well of Wilds Megaways, Well Of Wishes, Wild Circus, Wild Elements, Wild Expedition, Wild Hot Chilli Reels, Wild O'Clock, Wild Spartans, Win Escalator, Zaida's Fortune, Zeus Lightning Power Reels, Zillard King, Alchemy Ways, Buffalo on Fire, Captain Wild, Gold Rush Riches, Guardians Of Luxor 2, Halloween Wins, Lucky Adam, Million 777, Million 88, Million Christmas 2023, Million Dracula 2, Million Zeus 2, Nefertiti's Riches, Solomon: The King, Super 15 Stars, Super 20 Stars, Super 25 Stars, Super 30 Stars, Tommy Gun's Vendetta, Vikings Journey, Alchemistress, 3 Secret Cities, Bloodaxe, Cannon Cove, Circle Of Sylvan, Curse Of Ra, Dragon Guard Jackpot Dash, Honey Hunters, Hootie's Fortune, Interstellar Attack, Legion Hot 1, Neptune's Champions, Old Mac Dollars, Quadruple Da Vinci Diamonds, Rev It Up - Redline, Rise to Power, Shadow Summoner Elementals, Sultan Spins, Thundering Buffalo: Jackpot Dash, Timeless Rose, Towering Pays Egypt, Towering Pays Excalibur, Towering Pays Valhalla, Towering Ways Aztec, Triple Double Da Vinci Diamonds, Wild Buccaneers Megaways, Wins of Winter, Wizards Critters, Workshop Wonders, Alien Hunter, Heroes, 1 Reel - Caribbean Treasure, 1 Reel - Classic, 1 Reel - Demi Gods V, 1 Reel - Fruits Craze, 1 Reel - In Wonderland, 1 Reel - Jarptitsa Unleashed, 1 Reel - Queen Of The Forest, 1 Reel - Queen Of Water, 1 Reel Baba Yaga, 1 Reel Beauty, 1 Reel Buffalo, 1 Reel Demi Gods II, 1 Reel Demi Gods III, 1 Reel Demi Gods IV, 1 Reel Egypt, 1 Reel Egypt Dice, 1 Reel Elves, 1 Reel Fruits, 1 Reel Golden Piggy, 1 Reel Halloween, 1 Reel Hawaiian Bliss, 1 Reel Joker, 1 Reel Majestic King, 1 Reel Mammoth, 1 Reel Medusa, 1 Reel Monkey, 1 Reel Panther, 1 Reel Patrick, 1 Reel Reef, 1 Reel Santa, Trojan Kingdom, Untamed Giant Panda, Immortal Romance, Unusual Suspects, Vampire: The Masquerade - Las Vegas, Viking Queen, VIKINGS FIGHT FOR HONOUR, Wild Orient, Wolf Call, Pets Go Wild, Opal Fruits, Zombie Hoard, Arctic Hunt, Bomb Runner, Cake Valley, Candy Tower, Egyptian Dreams Deluxe, Fly!, Happiest Christmas Tree, Jellyfish Flow, Jump!, Loony Blox, Marvelous Furlongs, Presto!, Pumpkin Patch, Return To The Feature, Rolling Roger, Santa's Village, Scopa, Valentine Monchy, Le Bandit, Mines, RIP City, Pumpkin Fairy, The Heat, 20000 Leagues Under the Sea, Bar King Deluxe, Fortune Fireworks, Kraken Conquest, Mad Monsters, Moose Vamoose, Silk Road Riches, The Tablet of Amun Ra, Viking Raid Zone, Wild & Fruity, Wild West Zone, Book of Shadows, East Coast vs West Coast, Gaelic Gold, Harlequin Carnival, Jingle Balls, Punk Rocker xWays, Remember Gulag, Stockholm Syndrome, The Creepy Carnival, Blazing 777, MegaBlox 777, 15 Crystal Roses: A Tale of Love, Baker's Treat, Battle Royal, Cash Vandal, Cloud Quest, Craps, Dragon Ship, European Roulette Pro, Eye of the Kraken, Gemix, Gerard's Gambit, Golden Legend, Gunslinger: Reloaded, HammerFall, Happy Halloween, Holiday Season, Hugo 2, Mahjong 88, Moon Princess, Multifruit 81, Mystery Joker, Mystery Joker 6000, Oasis of Dead, Pearls of India, Pimped, Rage to Riches, Riches of RA, Royal Masquerade, Sea Hunter, Super Wheel, Sweet Alchemy, Tower Quest, Troll Hunters, Viking Runecraft, Viking Runecraft Bingo, Xmas Joker, 3 Carts of Gold: Hold and Win, Crystal Land, Rome: Caesar's Glory, Solar King, Solar Queen, Solar Temple, Animal Instinct, Kick It Multiplayer, Rich Roll: Lust for Gold!, Savage Jungle, Shields of Rome, 3 Dancing Monkeys, 3 Kingdoms - Battle of Red Cliffs, Dragon Kingdom - Eyes of Fire, Hot to Burn 7 Deadly Free Spins, Leprechaun Carol, Rise of Giza PowerNudge, Santa's Great Gifts, Snakes and Ladders Megadice, Wild West Gold, Jammin' Jars 2, Razor Ways, Samurai's Katana, Shamrock Saints, Wild Swarm, Crown of Valor, Pineapple Crush, Skulls UP!, 10 001 Nights, 10001 Nights MegaWays, 5 Families, Agent Royale, Ages of Fortune, Ali Baba's Luck, Ali Baba's Luck Megaways, Ali Baba's Luck Power Reels, Ancients' Blessing, Apache Way, Arcade Bomb, Astronaut, Atlantis, Aurum Codex, Aztec Spins, Beriched, Betty Boris and Boo, Blobsters Clusterbuster, Bombuster, Buffalo Collector, Case Closed, Cash Ultimate, Cash Volt, Cobra Queen, Crusade, Diamond Blitz, Diamond Royale, Don™t Hit Plz, Dracula Awakening, Dragon™s Mirror, Dragons Clusterbuster, Dragon's Fire, Dragon's Fire InfiniReels, Dragon's Fire Megaways, Dynamite Riches, Dynamite Riches Megaways, Eagle Riches, Egyptian Wilds, Fa Fa Babies, Forever 7's, Fruit Snap, Fruit Stack Mega Wheel, Fruit Stack One, Gems Gone Wild Power Reels, Get the Gold INFINIREELS, Gods of Troy, Golden Leprechaun On Tour, Golden Lotus, Golden Offer, Golden Tsar, Hallo Win, HarleCoin, Hoard of Poseidon, African Spirit Sticky Wilds, Princess of Pearls, Fruit Loop, Wild Hearts, Aztec Emerald, Catch the Gold Hold and Win, Kraken's Hunger, Mice & Magic Wonder Spin, Minesweeper, Minesweeper XY, Rocket Dice, Rocket Dice XY, Train to Rio Grande, WBC Ring of Riches, Wild Heart, Full Moon Magic, 2 Million B.C., 4 Seasons, Alkemor's Elements, Back To Venus, Carnaval Forever, Craps, Dr. Jekyll & Mr. Hyde, Fruitbat Crazy, Lava Gold, Madder Scientist, Miles Bellhouse and the Gears of Time, Mr. Macau, Mystic Hive, Ogre Empire, Pinocchio, Return to Paris, Spinfinity Man, Stay Frosty, Sugar Pop, Sugar Pop 2, Take Olympus, Take Santa's Shop, Take The Bank, Take The Kingdom, Take The Shot, Take the Vault - Hold & Win, Thai Blossoms, The Hive, Total Overdrive, Tower Of Fortuna, Triple Juicy Drops, Viking Voyage, Billy Bob Boom, Dog Squad, Kim's Wild Journey, The Wild Wings of Phoenix, Wombaroo, Happy Insect, Hero Fishing, Lucky Fishing, Oneshot Fishing, Paradise, 1 in a Million, Ancient China, Cretaceous Park, Fruit Loot, Fruit Loot Reboot, Gangsters of New York, Gold n Gems, Hollywood Reels, Koi Fortunes, Pompeii, Toy Box, Dark Towers, Magic Monk Rasputin V, The Three Musketeers, Lord of the Seas, Oriental Dragon, Poker Roulette, Babylon Riches, Beach Invaders, Blood Suckers II, Codex of Fortune, Cornelius, Cursed Treasure, Dead or Alive, Dead or Alive 2, Dead or Alive 2 Feature Buy, EggOMatic, Finn and the Swirly Spin, Gladiator Clash, Halloween Jack, Jack And The Beanstalk, Jack and the Beanstalk Remastered, Jingle Bells Bonanza, Jingle Spin, Knight Rider Video Slot, Lucky Angler: A Snowy Catch, Mermaids, Narcos, Piggy Riches, Pirates Party, Rage of the Seas, Rainforest Gold, Reel Steal, Reel Rush 2, Rome: The Golden Age, Scudamore's Super Stakes, Secret of the Stones, Serengeti Kings, Space Wars Megaways XXXtreme, Street Fighter II: The World Warrior Slot, Super Striker, The Wish Master Megaways, Ticket To Wild, Twin Spin, Wilderland, Wonders of Christmas, B-Ball Blitz, Candy Dreams, Cursed Castle, Ethan Grand: Mayan Diaries, Exploding Fruits, Fluffy Rangers, Jolly Treasures, Mine Field, Night of the Living Tales, Penalty shoot-out, Penalty Shoot-out: Street, Redrose Sanctuary, Redrose Sanctuary Bonus Buy, Rocket Stars, Season Sisters, Xmas KenoCat, 9 DRAGON BALLS: CASH UP, Striking Diamond Link: RUNNING WINS, Great Buffalo Megaways, 11 Champions, 12 Masks of Fire Drums, 3 Angels Power Combo, 3 Blazing Volcanoes Power Combo, 3 Cherry Frenzy, 3 Powers of Zeus: POWER COMBO, 5 Star Knockout, 777 Super BIG BuildUp Deluxe, 777 Super BIG BuildUp II Double Deluxe, 9 Enchanted Beans, A Flight of Fortune, Action Boost Treasure Trove, Action Boost: Gladiator, Action Cash Lightning Bounty, Africa X UP, Age of Conquest, Agnes Mission: Wild Lab, Amazing Catch Power Combo, Amazing Link Athena, Amazon Kingdom, Amber Sterling's Mystic Shrine, Ammit Treasure, Ancient Fortunes Minotaur Rising, Andvari: The Magic Ring, Anvil & Ore, Area Link Dragon, Area Link Phoenix, Area Link Scarab Riches, Area Surge City of Gold, Astro Legends: Lyra and Erion, Atlantis Rising, Augustus, Banana Drop, Basketball Star, Bass Cash X UP, Beautiful Bones, Beef Up the Bonus, Betty's Big Bonanza, Big Buzz, Bison Boom, Blazin' Rails, Blazing Piranhas, Bling Bling Penguin, Bling Bling Penguin: Ice On The Beach, Bolt X UP, Bonny's Treasures, Bubble Beez, Candy Combo - Power Combo, Candy Elves, Cerberus Gold, Champions Of Olympus, Chronicles of Olympus X UP, Devilish Fortunes, Diamond King Jackpots, Diamond Rush Express, Dragon Trio Bonus, Dragon's Rhythm Link&Win, Eggs Bonanza, Eggz! POWER COMBO, Fire Gnomes, Fish 'Em Up, Fishin' Pots of Gold: Gold Blitz EXTREME, Fishing Fever Bass King, Fishing Floats Connectify Pays, Fortune Rush, Fruit Blender Mania, Go! Fishing: Reelin' Fortunes, Goal Strike Rising Rewards, God of Fire, Gold Boom, Gold Fusion, Golden Fields, Golden Stallion, Granny VS Zombies, Happy Holidays, Hatching Gold! Rooster's Riches, Hyper Gold All In, Immortal Romance II, Iron County Outlaw, Joker Burst Frenzy, Kingfisher, Le Kaffee Bar, Lost Treasure of Tortuga, Luck of the Devil: POWER COMBO, Lucky Bonanza Cash Spree, Lucky Clucks, Lucky Clucks 2: Rooster Respins, Lucky Lemons, Magic of Sahara, Magical Reels, Magnificent Power Bastet, Magnificent Power Wolf Fire Spirit, Magnificent Power Zeus, Masters Of Valhalla, Mega Mustang, Miami Glow, Mining Pots of Gold, Multi Charm, Munchkins, Mustang Riches, Oink Farm, Oink Farm 2, Our Days, Peek-a-Boo - 5 Reel, Pegasus Cash Spree, Pig City Life, Pile 'Em Up, Pile 'Em Up Frosty Sweets, Rabbit Fields, Rhino Rilla Rex, Riptide Pirates, Pretty Kitty, Rabbit In The Hat, Reel Gems, Retro Reels, Retro Reels Diamond Glitz, Retro Reels Extreme Heat, Rockabilly Wolves, Scarab Kingdom, Scrooge, Sky Raiders POWER COMBO, Splash of Riches, Squealin' Riches, Stallion Kingdom, Stardust, Stars Bonanza, Stellar 7s, Stellar Stars, Stumpy McDoodles 2, Sugar Craze Bonanza, SunTide, The Final Countdown, The Finer Reels of Life, Thunderstruck, ThunderStruck II, Thunderstruck Stormchaser, Ticket to Riches, Tiger and Dragon, Tippy Tavern, Treasures Of Kilauea, Triple Tiki Super Free Spins, Book of Oz, Bookie of Odds, Break da Bank, Break Da Bank Again, Break Da Bank Again MEGAWAYS, Break Da Bank Again Respin, Avalon, High Society, Icy Gems, Cool Buck - 5 Reel, Battle Mania, Dragon Dance, Extra Chilli MEGAWAYS, Bikini Party, Forbidden Throne, Gems Odyssey.
18.22.5. Using bonus buy features in-game is prohibited with an active bonus.
18.22.6. Maximum conversion from bonus money to Real Money is subject to clause 18.8, with a cap of €/$/£ 250, unless otherwise stated in the specific promotion terms. Please refer to individual promotion terms for further details.
18.22.7. Claiming game winnings from any bonus or free spin features within the game that have been initiated with Bonus Funds before the wagering requirements have been fulfilled, but completed after the bonus funds have been wagered, lost, or forfeited, is prohibited.
18.22.8. Bonus round and free spins do not qualify for the jackpot bonuses pursuant to casino software provider rules. Only real money rounds qualify for the jackpot bonuses.
18.22.9. Before any Withdrawal is processed, your play will be reviewed for any irregular playing patterns. Irregular game play include but is not limited to, increasing your bonus balance and then changing your gaming pattern significantly (bet, game type, bet structure, or other patterns of betting) to complete roll-over requirements. In the interests of fair gaming, equal, zero, or low-margin bets (on table games, the likelihood of return on wager is greater than 95%) or hedge betting, shall all be considered irregular gaming for the purpose of meeting any roll-over requirements. Should ForeverBet deem, at its sole discretion, that irregular gameplay has occurred, it reserves the right to withhold any Withdrawals and/or confiscate any associated winnings.
18.22.10. Where there is evidence of a series of wagers having been placed by or for the same individual or syndicate of individuals on one and the same game using accredited bonus funds in an effort to reach a guaranteed profit, ForeverBet reserves the right to make all wagers void and suspend relevant accounts.
18.22.11. Any bet profit resulting from mixed bet from the Real Cash and Bonus funds wagered, is credited proportionately to the stakes and is subject to the remaining applicable bonus roll-over requirements.
18.22.12. The Maximum bonus stake is €/$/£ 5 unless stated otherwise. Breaching the maximum bet stake rule can lead to all winnings from the bonus confiscated and deposit refunded.
18.23. Sports Bonus Terms;
18.23.1 Unless otherwise specified, you must wager the amount of your Sports Bonus 5 times (5x) before the funds in your Bonus Balance are transferred to the Real Money account and a Withdrawal of these funds may be made.
18.23.2. Unless otherwise specified, you must fulfil the wagering requirements within 7 days of the bonus being taken up, otherwise the funds held in your Bonus Balance will be forfeited.
18.23.3. Unless otherwise specified, to fulfil the bonus wagering requirements, all wagers must be made on odds of at least 1.80 or higher.
18.23.4. Bets will only count towards wagering requirements once they have been resulted and settled.
18.23.5. Any bet profit resulting from mixed bet from the Real Money and Bonus Balance wagered, is credited proportionately to the stakes and is subject to the remaining applicable bonus wagering requirements.
18.23.6. Only once the wagering requirements are met in their entirety, within the designated period of time, shall the Bonus Balance associated with the bonus be automatically transferred from the Bonus Balance to the Real Money account and a Withdrawal of these funds may be made.
18.23.7. Unless otherwise specified, should a Withdrawal from the Real Money account be requested while there are funds in the Bonus Balance, the balance of the Bonus Balance shall be cancelled and forfeited.
18.23.8. The Cash-Out option is not available with an active sports bonus.
18.23.9. Maximum conversion from Bonus Balance to Real Money is subject to clause 18.8, with a cap of €/$/£ 250, unless otherwise stated in the specific promotion terms. Please refer to individual promotion terms for further details.
18.23.10. The maximum individual bonus bet stake on Sportsbook and Virtuals is €/$/£ 10 unless stated otherwise. Breaching the maximum bet stake rule can lead to all winnings from the bonus confiscated and deposit refunded.
18.24. Free Bet Token Terms;
18.24.1. Unless otherwise specified, any winnings earned from a Free Bet Token shall be credited to a Player’s Bonus Balance account, and are subject to stated wagering requirements. The Free Bet Token amount shall not be stake-returned.
18.24.2. A Free Bet Token shall only be valid on specified products, games, bet types, sports, leagues or events - as stated in the specific promotion terms.
18.24.3. Free Bet Tokens must be used in their entirety when placing a bet.
18.24.4. Any qualifying bet that satisfies the eligibility requirement to be awarded a Free Bet Token may not later be the subject of a Cash-Out.
18.24.5. Any bet that is the subject of a Cash-Out shall not contribute to any eligibility requirement to receive a Free Bet Token.
18.24.6. Cancelled or Voided bets do not qualify as a bet that satisfies eligibility for a Free Bet Token.
18.24.7. If a bet which contributed to the eligibility of a Free Bet Token has been cancelled, ForeverBet reserves the right to remove the Free Bet from the Player’s account and shall, in its sole discretion, determine whether the Player may be eligible for the promotion again.
18.24.8. If a bet contributing to the eligibility of a Free Bet Token and a bet placed with the Free Bet Token cover opposite selections of one and the same event, any winnings shall be cancelled and forfeited, and offending account subject to suspension.
18.24.9. Any bets which contributed to eligibility requirements for a Free Bet Token shall not contribute to the eligibility requirement of any other offer.
18.24.10. Maximum bonus winnings from Free Bet Tokens is €/$/£ 250. If multiple Free Bet Tokens with the same selections are placed, only €/$/£ 250 in total will be paid out.
18.24.11. Unless otherwise specified, any bets placed shall contribute to the eligibility requirements of a Free Bet Token first, before contributing the eligibility requirement of any other offer.
18.25. No-Deposit Bonuses
18.25.1. The maximum winnings from a No-Deposit Bonus shall be two times (2x) the amount of the No-Deposit Bonus credited to the Player’s account, up to maximum winnings of €/$/£ 100. Any winnings’ amount above this limit will be deducted following the completion of the wagering requirement.
18.25.2. Unless otherwise specified, you must wager the amount of No-Deposit Bonus funds thirty five times (35x) on Casino or five times (5x) on Sportsbook/Virtual before the funds in your Bonus account are transferred to the Real Money account and a Withdrawal of any of these funds may be made.
18.25.3. Players must make a Deposit of at least €/$/£ 20, or an amount equal to or greater than the value of the No-Deposit Bonus, whichever is higher, before they can Withdraw any winnings associated with a No-Deposit Bonus.
18.26. Free Spins
18.26.1. Any winnings from the Free Spins shall be credited to the Player’s Bonus Balance account, with thirty five (35x) wagering requirements.
18.26.2. The maximum Withdrawable winnings from Free Spins including No-Deposit Free Spins, credited as a result of a single promotion, shall be capped at €/$/£ 50. For example, if 10 Free Spins are credited and wagering requirements of the Free Spin winnings are met, then the maximum cumulative Withdrawable winnings shall be €/$/£ 50.
18.26.3. Players with disposable email addresses are not eligible for any free spins without deposit. If a player despite this would receive free spins without a deposit being made, all winnings from the spins will be confiscated.
18.26.4. Players must make a Deposit of at least €/$/£ 20 before they can Withdraw any winnings associated with Free Spins.
18.26.5. What games you can use your free spins on can depend on what country you're in. Kindly check the Bonus game category once logged into your account to see which games.
18.27. If you decide to accept any of our promotional or bonus offers by entering a bonus code during deposit, you agree to the Bonus Terms and terms of each specific bonus.
ForeverBet considers all of the above General Promotional Rules, and Sports and Casino terms to be fair. Should you require any clarification or advice regarding them, please contact [email protected].
Data Protection and Privacy Policy
19.1. We process your personal information in accordance with our Player Privacy Policy, which forms a part of these Terms of Service.
19.2. By accepting these Terms of Service, you confirm that you have read, understood, and agreed to the Player Privacy Policy.
19.3. The Player Privacy Policy explains how your personal data is collected, used, stored, and shared, as well as your rights under applicable data protection laws.
Personal Information and Account
20.1. The Players take full responsibility in ensuring their contact information and payment details are correct.
20.2. Players must be at least 18 years of age in order to place bets. ForeverBet.com reserves the right to ask for proof of age and to suspend their account until satisfactory documentation is provided.
20.3. It is the Player's responsibility to ensure that their Playername and security details are confidential. In the event where a Player is worried that this may no longer be the case, they should notify us immediately. Any transactions under the previous Playername will be the Player's responsibility.
20.4. All personal data should be kept confidential and secure.
20.5. Accounts could use several currencies, in this case all Balances and Transactions appear in the currency used for the transaction.
20.6. ForeverBet.com does not give credit for the use of the service.
20.7. ForeverBet.com does not accept Players from countries that are sanctioned or rated as high risk, including but not limited to:
• Afghanistan
• China
• Cuba
• Central African Republic
• Democratic Republic of Congo
• Haiti
• Iran
• Iraq
• Israel
• Libya
• Myanmar
• N. Korea
• Russia
• Somalia
• South Sudan
• Syria
• UK
• USA
• Yemen
• Venezuela
• Canadian Province of New Brunswick
This list is subject to change at any time without prior notice. Players are solely responsible for ensuring compliance with all applicable local or national laws prior to registering or engaging with the site. ForeverBet.com accepts no liability for any Player’s breach of such laws.
20.8. It is the Player's responsibility to check that the laws in their country concerning online gaming allow them to place bets.
20.9. If a Player's account is inactive for over 13 months, ForeverBet.com reserves the right to forfeit the outstanding balance.
20.10. ForeverBet.com has the right to request documents, in order to verify your identity at any stage of your activity.
20.11. The use of any third-party software, commonly referred to as "robots" or "bots," to perform any function within the sportsbook or casino is strictly prohibited. This includes, but is not limited to, automated software used to access ForeverBet’s services, place bets, or make gaming decisions on behalf of the Player. If the use of such software is detected, ForeverBet reserves the right to seize any accumulated winnings and immediately close the Player's account. Additionally, in cases where historical bot use is identified after Withdrawals have been processed, ForeverBet retains the right to take reasonable measures to recover any invalid winnings.
Duplicated Accounts Policy
21.1. All Player offers are limited to one per person, family, household address, e-mail address, telephone number, same payment account number (e.g. debit or credit card, Moneybookers, etc.), device ID or shared computer, e.g. school, public library or workplace. We reserve the right to withdraw the availability of any offer or all offers to any Player or group of Players.
21.2. Your account must be registered using your own accurate name and personal details. Each individual is allowed only one account, which must not be duplicated by any other person, family member, household, postal or IP address, email address, or shared environment (e.g., schools, workplaces, public libraries). Additionally, no duplicate accounts may be created using the same device or for any other account that is beneficially owned by you in connection with our Services. Any additional accounts you create or beneficially own in violation of these rules shall be considered "Duplicate Accounts." ForeverBet reserves the right, but is not obligated, to close any Duplicate Account.
21.3. If a Duplicate Account is closed, the following actions may be taken:
• All bonuses, free bets, and winnings acquired from such promotions using that Duplicate Account will be void and forfeited.
• We may, at our sole discretion, void all winnings and Refund all Deposits (less amount in respect of void winnings and transaction fees) made in respect to that Duplicate Account.
• Any amount owed to us in respect of a Duplicate Account that has not been recovered may be directly deducted from any of your other accounts (including any other Duplicate Account) with ForeverBet.
21.4. We may, at our sole discretion, allow the Duplicate Account to be deemed valid, in which case all losses and stakes placed through the Duplicate Account shall be retained by us.
Bets
22.1. We reserve the right to refuse, restrict, cancel or limit any wager at any time for whatever reason, including any bet perceived to be placed in a fraudulent manner in order to circumvent our betting limits and/ or our system regulations.
22.2. Players cannot cancel or change a bet once it has been placed and confirmed. We do not take responsibility for missing or duplicate wagers made by the Player and will not entertain discrepancy requests because a wager is missing or duplicated. Players may review their transactions in the ‘My Account’ section of the Website to ensure all requested wagers were accepted.
22.3. ForeverBet.com accepts bets made online. Bets are not accepted in any other form (e-mail, voice call, etc.) and where received will be void, no matter the final outcome.
22.4. ForeverBet.com reserves the right to refuse/cancel any bet or part of a bet before the game starts without providing any justification.
22.5. ForeverBet reserves the right to void any or all bets made by any person or group of people acting in an attempt to defraud the website. If there is evidence of a series of bets, each containing the same selection which had been placed by or for the same individual or syndicate of individuals, ForeverBet.com reserves the right to make such bets void and suspend the accounts. This rule applies to both settled and unsettled bets.
22.6. Winnings will be credited to Players' accounts following confirmation of the final result.
22.7. ForeverBet reserves the right to void any bet that may have been accepted when the account did not have sufficient funds to cover the bet. If an account has insufficient funds as a result of a Deposit which has been cancelled by the payment processing party, ForeverBet.com reserves the right to cancel any bet that may have been accepted retroactively.
22.8. Should funds be credited to a Player's account by mistake, it is the Player's responsibility to notify ForeverBet of the error without delay. Any winnings subsequent to the error shall be deemed invalid and returned to ForeverBet.
22.9. The reference language of the present Terms of Service is English. In spite of the care brought to our translations, in the case of any discrepancy between the meanings of any translated versions of these Terms of Service and the English language version, the meaning of the English language version shall prevail.
22.10. ForeverBet reserves the right to close Players' accounts and void all settled and unsettled bets in an event where Players open more than one account in order to manipulate our system(s).
22.11. Pre-Match Bets will only be accepted up to the advertised start time of an event. If a bet is inadvertently accepted after the event has started, including as part of a multi-bet, the affected match/bet will be treated as a "non-runner" and Voided. In the case of a multi-bet, the remaining valid legs will stand, and the multi-bet will be recalculated accordingly.
22.12. Multiple bets that combine selections within the same event, where the outcome of one selection affects or is affected by the other, are not permitted unless placed as a Same Game Parlay/Multi-Bet. If such a bet is accepted in error, it will be Cancelled.
22.13. ForeverBet does not take any responsibility for typing, human or palpable errors, which can lead to obvious price errors. In such cases, all bets will be deemed Void.
22.14. ForeverBet will not be responsible for any damages or losses deemed or alleged to have resulted from or which have been caused by the website or its content including without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication or line failure, any person's misuse of the site or its content, or any errors or omissions in content.
22.15. ForeverBet reserves the right to offer lower odds on certain bet types, such as Same Game Multi-Bets, compared to the odds available for the same selections placed as single bets.
22.16. All bets will be processed once they have been placed and acceptance is confirmed. However, acceptance of a bet is not guaranteed and may be subject to rejection or partial acceptance based on risk management decisions. ForeverBet reserves the right to confirm only part of the requested stake amount, in which case the bet slip will display the actual confirmed stake amount.
22.17. Although every effort is made to ensure that information displayed on site with regards to an event is correct, it is to be used as a guide only. In the event of any particular information (score, time of game etc.) being incorrect we assume no liability for this. Please refer to our Betting Rules for information on how we settle individual markets.
22.18. When an event is Cancelled, all related bets will be Cancelled automatically and the related accounts will be Refunded.
22.19. ForeverBet reserves the right to refuse requests, terminate communication with Players or disable the chat communication to Players or a group of Players, upon its sole discretion.
22.20. The chat channel can be used for bet event requests. Inappropriate communication or deliberate interference to traders' work would be terminated immediately and might end up with banning Players from the site.
22.21. Abnormal betting patterns, rigging, and/or suspicion of acting as a syndicate of Players may lead to Cancelling bets and Termination of accounts.
22.22. Only offers confirmed by the Player can be executed. This means that any promotional offer, bet, or transaction will only be processed if the Player explicitly confirms their acceptance, such as by opting in, submitting a bet slip, or agreeing to the terms of the offer. Promotions, bonuses, and free bets require active participation through opt-in actions, and bets will only be placed once the Player has reviewed and confirmed the bet slip. This ensures all actions reflect the Player’s explicit consent, safeguarding against unintended transactions or misunderstandings.
22.23. The winner of an event will be determined on the date of the event's settlement. At our sole discretion, we may choose whether or not to recognize any protested or overturned decisions for wagering purposes.
22.24. All results posted shall be final after 48 hours and no queries will be entertained after that period of time. Within 48 hours after results are posted, we will only reset/correct the results due to human error, system error or mistakes made by the referring results data source.
22.25. If a match result is overturned for any reason by the governing body of the match within the payout period then all money will be refunded.
22.26. If a draw occurs in a game where a draw option is offered all stakes on a team win or lose will be lost. If a draw option is not offered then everyone receives a refund in the outcome of a draw on the match. And if a draw option has not been made available, then extra time will count, if played.
22.27. If a result cannot be validated by us, for instance if the feed broadcasting the event is interrupted (and cannot be verified by another source) then at our election, the wagers on that event will be deemed invalid and wagers refunded.
22.28. Minimum and maximum wager amounts on all events will be determined by us and are subject to change without prior written notice. We also reserve the right to adjust limits on individual Accounts as well.
22.29. A matchup will have action as long as the two teams are correct, and regardless of the League/Competition/Tournament header in which it is placed on our Website.
22.30. No complaint in connection with or arising from transliteration (or translation) of a team name, player’s name, or sports venue will be considered by the bookmaker. A tournament title is given for convenience only. No mistake in a tournament title shall result in a stake refund.
22.31. The start dates and times displayed on the Website for Esports matches are an indication only and are not guaranteed to be correct. If a match is suspended or postponed, and not resumed within 48 hours from the actual scheduled start time, the match will have no action and wagers will be refunded. The exception being any wager on whether a team/player advances in a tournament, or wins the tournament, will have action regardless of a suspended or postponed match.
22.32. If an event is posted by us with an incorrect date, all wagers have action based on the date announced by the governing body.
22.33. If a team is using stand-ins, the result is still valid as it was the team's choice to use the stand-ins.
Casino Supplier and Game Use
23.1. The Player confirms that they know and understands the rules of games offered by the Website. It is at the Player’s discretion to know the payout percentage of each game.
23.2. Players acknowledge and agree that their sole recourse in relation to any complaint, dispute, or claim related in any manner to the Games or the Licensed Platform (LP) is to ForeverBet.
23.3. Similarly, for any complaint, dispute, or claim related to ForeverBet’s services, Players agree that their sole recourse is to ForeverBet alone.
23.4. Players agree to use the Licensed Platform (LP) as integrated into the Regulated Gaming Platform (RGP) solely for playing the Games in accordance with the Supplier’s conditions and the terms and conditions applicable to each Game.
23.5. Players agree not to:
• Reverse engineer or decompile any of the Games’ software or back-office tools.
• Modify, remove, or obscure any proprietary notices placed on the LP, RGP, or Games.
• Copy the LP or the Games by any means or for any purpose whatsoever.
• Attempt to derive source code or other Confidential Information from the LP or Games.
• Use the LP integrated with the RGP for any purpose other than playing the Games.
• Take actions that could adversely affect the Game Providers’ name, image, reputation, or goodwill.
23.6. Players agree to comply with all applicable laws and regulations and not use the Games in any Restricted Jurisdictions.
23.7. Players agree to comply with any age restrictions imposed by applicable law on the use of the Games.
23.8. Players acknowledge and agree that the Game Providers are the sole and exclusive owners of the Intellectual Property Rights relating to the Games.
23.9. Players acknowledge and agree that the use of the Games is at all times at the Players’ sole risk and responsibility.
Availability of Games
Cash Out
25.1. 'Cash Out’ is a betting product which allows you to take a return on your bet prior to the market(s) in which you placed the bet finalizing.
25.2. Cash Out may be available to customers via our Websites on selected events, sporting fixtures and multi-bets (i.e. accumulators). It is not available to all customers, bet types or sporting events.
25.3. In order to avoid the abuse of promotions offered by us from time to time, Cash Out is not be available in respect of bonus bets, bets placed using non-Withdrawable funds or any bets placed which would qualify customers to receive a bonus bet, bonus or promotion.
25.4. Whilst we will endeavor to make the Cash Out functionality available wherever possible, it may be unavailable from time to time. We provide no guarantee as to its availability and will not be liable for any losses incurred due to the unavailability of the Cash Out function. We therefore recommend that you do not place bets with the intention of using the Cash Out function as a way of mitigating the liability of your bet. All bets will stand regardless of the availability of the Cash Out feature.
25.5. Following any request to Cash Out your bet, we will notify you whether such request was successful. Cash Out requests are not guaranteed and may be unsuccessful if for example there is a change in the market odds or the market suspends prior to the request being processed.
25.6. In the event that a Cash Out request is unsuccessful, a message will be shown advising this and a new Cash Out offer (if available) may be offered to you.
25.7. In the event that a Cash Out request is successful, a success message will be displayed and your bet will be settled immediately and the Cash Out value returned to your account. Following a successful request, the value returned to your account will be the higher of i) the amount shown on the Cash Out button or ii) in circumstances where the Cash Out Value increases during the period between your initial request to use the Cash Out functionality and your subsequent Cash Out confirmation, the increased sum. The Cash Out value returned is inclusive of the original stake.
25.8. When customers successfully Cash Out this will constitute a settlement of the original bet and any subsequent events will have no impact on the amount returned to your account. All Cash Out transactions remain subject to our standard settlement and bet acceptance rules set out in our Terms of Service.
25.9. In the event that a Cash Out value (or a price relating to a Cash Out value) has been incorrectly offered, we reserve the right to take corrective measures to rectify such errors, including, where applicable, settling the Cash Out request for an amount equivalent to the Cash Out value which would have been available in the absence of such error.
25.10. We reserve the right to amend, suspend or remove Cash Out availability at any time on any market or to any customer.
Account Closure
26.1. If you wish to close your account, you can do so via My Account or by sending your request from your registered e-mail address to [email protected] and state the reason you wish to close your account. Our Player support team will endeavor to solve your issues or concerns, and if unsuccessful, your account will be closed upon your confirmation. Please allow us up to 24 hours for us to reply to your e-mails and process your request.
26.2. An account, which has simply been “closed” can be reopened at any time by Player's request. Players will need to contact our Player Support team by e-mail at [email protected] using the same e-mail used for registering of the account.
Self-Exclusion
For full details on our Responsible Gaming and Self-Exclusion policies, please refer to our Responsible Gaming Policy.
27.1. Self-Exclusion means a request initiated by you to limit access to our Services. You can email [email protected] with the subject line Self Exclusion (“Self-Exclusion Request”) or mention Self-Exclusion in the Live Chat. Please provide your full name, address and email address to ensure we can locate your account to implement the self-exclusion request.
27.2. Self-Exclusion will result in restriction of access to your Player Account and a block placed on your Player Account so that, as far as we can prevent it, deposits and new bets are not able to be made. During the Self-Exclusion period, you will be able to login and withdraw any or all of your cleared account balance.
27.3. Self-Exclusion also requires commitment to the Self-Exclusion by the Player. Players who request a Self-Exclusion must not try to circumvent the Self-Exclusion by registering a new Player Account, setting up new emails to register an account or in any way disguising their identity to register a new account.
27.4. ForeverBet holds the responsibility to keep self-excluded only the accounts, which are specifically mentioned in the Player's request. We take no responsibility for duplicated accounts.
27.5. Self-exclusion can be temporary or permanent:
27.5.1. A "Cool-Off" period allows you to temporarily suspend your account for a specific duration without permanent closure.
27.5.1.1. During this time access to your account will be limited for the period of time requested. Once you select a Cool-Off period your account will remain closed for that period of time. It will not be possible to re-open your Player Account during this time. Once the Cool-Off period has expired access to your account will automatically resume unless you email and notify us you do not wish to re-open your Player Account.
27.5.2. “Self-Exclusion” this is where you would like to limit the use of our Services more extensively. Self-Exclusion will be for a minimum of six (6) months, however, can extend to any duration required.
27.5.2.1. During this time you will not be able to make deposits and place new bets. During the Self-Exclusion period, you will be able to login and withdraw any or all of your cleared account balance.
27.5.2.2. After your Self Exclusion Request has been processed you will receive a confirmation email to the email address that we determine is valid for your Player Account. If you do not receive a confirmation email within seven days of submitting your Self Exclusion Request please immediately email [email protected] to advise your confirmation email has not been received.
27.5.2.3. After the initial six (6) months you can request access to your Player Account again by emailing [email protected] and requesting access to your Player Account.
27.5.2.4. If you just wish to close your account but not permanently prevent access to the Services you can email [email protected] for account closure.
Protecting Minors
28.1. We carry out age verification checks on all Players and ask for documentary proof of age.
28.2. We reserve the right to request proof of age and perform checks in order to verify the information provided by you.
28.3. If you are found to be under 18, we will take steps necessary to prevent you from making further use of ForeverBet including:
28.3.1. Returning initial Deposits
28.3.2. Voiding winnings and/or bonuses
28.3.3. Account closure
28.4. All winnings gained from betting through the service whilst under age must be paid to us on demand (if you fail to comply with this provision we will seek to recover all costs associated with recovery of such sums); and/or any monies deposited in your Account which are not winnings will be returned to you. We reserve the right to deduct payment transaction fees from the amount to return, including transaction fees for deposits to your ForeverBet.com account.
28.5. This condition also applies to you if you are over the age of 18 years but you are placing your bets within a jurisdiction which specifies a higher age than 18 years for legal betting and you are below that legal minimum age in that jurisdiction.
28.6. In the event we suspect you are in breach of the provisions of this Clause or are attempting to rely on them for a fraudulent purpose, we reserve the right to take any action necessary in order to investigate the matter, including informing the relevant law enforcement agencies.
28.7. If you suspect that someone under the age of 18 is gambling with ForeverBet please contact us at [email protected] to report this so we can take appropriate action.
Verifying your Account
29.1. To comply with AML and CFT regulations and in order to verify the Player’s account, Pacific Ventures Group S.R.L. requires documents (government-issued ID, proof of address, utility bills, etc.) in Latin or Cyrillic alphabet. In case the player doesn’t have an opportunity to provide documents in the above-mentioned alphabets, the Website reserves the right to demand video verification where the player shows his/her documents..
29.2. You hereby acknowledge that it is a legal requirement for Pacific Ventures Group S.R.L. to verify your identity as explained above. In this respect, Pacific Ventures Group S.R.L. will request a copy of identification documents such as:
• Government issued identity card;
• Passport;
• Driving license;
• Utility bill;
• Bank statement;
• Photocopy of debit/credit card; and
• Any other identification document which Pacific Ventures Group S.R.L. deems valid at the time of verification.
29.3. We reserve the right to use third party verification services, including reference agencies to authenticate your Account information and identity, and to conduct any necessary checks relating to potential fraud, or to ensure compliance with our anti-money laundering protocols and obligations, and you expressly acknowledge and agree that we may confirm the accuracy of any information you submit against government-issued ID.
29.4. We are obliged to conduct a Know-Your-Customer process by requesting identification documents at certain trigger events.
29.5. We reserve the right to request documentation for the purpose of identity verification prior to granting any Withdrawals from your Account. We also reserve our right to request this documentation at any time during the lifetime of your relationship with us.
29.6. If we are unable to verify your age, we will ask you to supply satisfactory identification documents for verification purposes and your Account shall remain suspended until we are satisfied that you are over the age of 18 years.
29.7. We reserve the right at any time and at our sole discretion to reject verification documents provided, and/or request further verification documents in order to satisfy our verification obligations. Any winnings in an Account that is identified by us as having been improperly opened or used by someone under the age of 18 shall be forfeited and the Account shall be closed.
29.8. All transactions are checked for possible money laundering activity. Any suspicious activity on an account could lead to the Player being reported to the relevant authorities and freezing of the funds and could also lead to the closure of the account and confiscation of the funds.
29.9. We may at any time offset any positive balance on Your Account against any amount you owe to us when we settle or re-settle any bets, wagers or other transactions pursuant to the Terms of Service, including duplicate Accounts, collusion, cheating, fraud and criminal activity or errors.
Taxes
Intellectual Property Rights
31.1. All intellectual property rights in ForeverBet’s platforms, content (including software), published data, and items created for ForeverBet - such as rules, Terms of Service, and marketing materials - are owned exclusively by ForeverBet or its licensors. These rights include, but are not limited to:
• Copyright, trademarks, and database rights.
• Underlying software, design, graphics, layout, structure, and look and feel of the platform.
• Domain names, goodwill, and rights to sue for passing off.
Use of ForeverBet’s intellectual property is prohibited without prior express written consent.
31.2. ForeverBet’s platform, materials, and content are provided solely for your personal, non-commercial use. Any other use is strictly prohibited.
31.3. No content from ForeverBet’s platform - including data, files, graphics, images, documents, Terms of Service, or results - may be:
• Copied, reproduced, or distributed without prior written consent.
• Transmitted, published, displayed, distributed, tampered with, modified, adapted, developed, decompiled, reverse-engineered, or used to create derivative works.
• Commercially exploited or shared with third parties in any capacity.
31.4. All of the contents found on the website pages of ForeverBet as well as its URLs are owned by Pacific Ventures Group S.R.L. including ForeverBet.com. Any unauthorized reproduction or use of this URL or of the contents of Pacific Ventures Group S.R.L. website could lead to legal prosecution.
Disclaimer and Limitation of Liability
32.1. Players acknowledge that gambling involves inherent risks, including the risk of losing money. Pacific Ventures Group S.R.L. is not liable for any financial losses or damages incurred from using its website or services.
32.2. To the extent permitted by applicable law, Pacific Ventures Group S.R.L. will not be liable for any reasonably foreseeable loss or damage (whether direct or indirect) arising from our failure to fulfill our obligations under these terms, except where such failure breaches duties imposed on us by law.
32.3. Pacific Ventures Group S.R.L. will only be liable for gross negligence or deliberate misconduct by its management, employees, or agents. In cases of mistakes or negligence by Pacific Ventures Group S.R.L., the maximum compensation payable to the Player will be limited to the lesser of: (a) the Player’s available account balance; (b) the value of the bets involved in the mistake or negligent act; or (c) € 500 in total.
32.4. Pacific Ventures Group S.R.L. is not responsible for any consequences resulting from major incidents beyond its control, including but not limited to strikes, terrorist activities, political crises, wars, saturation of telecommunication networks, or natural disasters, or any other delay or failure caused by a third party, and we will not be liable for any resulting loss or damage that you may suffer. In such an event, we reserve the right to cancel or suspend the service without incurring any liability.
32.5. As this service is for consumer use only, Pacific Ventures Group S.R.L. will not be liable for any business losses of any kind.
32.6. Pacific Ventures Group S.R.L. is not liable for:
32.6.1. Hardware or software defects, poor internet connection, or other technical problems on the Player’s side.
32.6.2. Consequences of the breakdown of devices or software, whether directly managed by Pacific Ventures Group S.R.L. or outsourced, that may reduce or prevent access to its services.
32.7. We strongly recommend that Players: a) verify that their computer equipment is suitable and compatible with our services before use; and b) take reasonable precautions against harmful programs or devices by installing reliable anti-virus software.
32.8. If a wager is confirmed or a payment is performed in error, Pacific Ventures Group S.R.L. reserves the right to cancel such wagers or correct the error by re-settling the affected wagers with the correct terms that should have been applied at the time the wager was placed.
32.9. If a Player’s account is mistakenly credited with bonuses, winnings, or funds due to a technical issue, paytable error, human mistake, or otherwise, such amounts will remain the property of Pacific Ventures Group S.R.L. and will be deducted from the Player’s account. Withdrawals of such funds made before the error is corrected will constitute a debt owed by the Player to Pacific Ventures Group S.R.L.. Players are required to notify Pacific Ventures Group S.R.L. immediately upon noticing such errors.
32.10. Pacific Ventures Group S.R.L. is not responsible for the services, pages, or content of third-party websites linked to or accessed through its website. Players acknowledge that their interactions with third-party service providers, including software developers or affiliates, are governed by the terms and conditions of those third parties.
32.11. Our service may contain links to third-party websites not owned or controlled by us. We do not endorse, assume responsibility for, or guarantee the accuracy, completeness, or usefulness of any third-party content. These links are provided solely for your convenience. When accessing linked websites, we recommend you review their privacy policies and terms of use, as we are not responsible for their practices or content.
32.12. Pacific Ventures Group S.R.L., its directors, employees, partners, and service providers:
32.12.1. Do not warrant that the website or its software is free from errors or fit for a specific purpose.
32.12.2. Do not guarantee that the website, games, or services will be accessible without interruptions.
32.12.3. Shall not be liable for any loss, costs, expenses, or damages, whether direct, indirect, incidental, or consequential, arising from the use of the website or participation in games.
32.13. Players agree to indemnify and hold harmless Pacific Ventures Group S.R.L., its directors, employees, partners, and service providers from any claims, costs, losses, damages, or liabilities arising from the Player’s use of the website or participation in games.
32.14. Should any term or condition in this agreement be declared void or unenforceable by a recognized court of law, the remaining Terms of Service shall remain valid and enforceable.
32.15. These Terms of Service represent the entire agreement between Pacific Ventures Group S.R.L. and the Player, superseding any prior written or verbal agreements communicated by Pacific Ventures Group S.R.L.
32.16. Pacific Ventures Group S.R.L. shall be the final decision-maker in determining whether a Player has violated the website’s terms, rules, or conditions, which may result in suspension or permanent banning from the Website.
32.17. Pacific Ventures Group S.R.L. reserves the right to amend these Terms of Service at any time:
• Significant changes that may adversely affect you will be communicated through appropriate means (e.g., email) with reasonable notice before the changes take effect. If you do not accept the changes, you should close your account prior to the changes taking effect.
• All other changes will be published on our Terms of Service webpage when they come into effect.
32.18. By continuing to use our Betting Platforms or your account after any changes take effect, you confirm your acceptance of the updated Terms of Service.