Help Center

    Introduction
    Pacific Ventures Group SRL t/a ForeverBet (“ForeverBet”, “we”, “us”, “our”) is committed to maintaining the highest standards of security, transparency, and compliance when handling your payments and withdrawals. This Payment Policy outlines the key terms and conditions relating to deposits, withdrawals, and account transactions on our platform. By using our Services, you agree to be bound by this Payment Policy, our Terms of Service, and our Privacy Policy.

    Deposits

    • Deposits can only be made by registered players using payment methods available on our platform at the time of transaction.
    • Withdrawals will, wherever possible, be processed back to the same payment method used for deposits.
    • Deposited funds do not accrue interest and are not considered bank balances or covered by insurance or guarantees.
    • By depositing, you authorize ForeverBet to debit your account for any applicable fees, fines, or chargebacks related to your account activity.
    • ForeverBet reserves the right to set minimum and maximum deposit limits per transaction, and to amend these limits at its sole discretion.


    Withdrawals

    Eligibility for Withdrawals
    • Withdrawals are only available to fully verified, registered players.
    • Players must complete identity verification (KYC) and provide required documentation before any withdrawal can be processed.
    • Withdrawals are only permitted to accounts held in the name of the fully verified player.

    Withdrawal Conditions
    • All deposits must be wagered at least once before a withdrawal request can be approved.
    • Withdrawals are processed back to the original deposit method. If this is not possible, an alternative method in the player’s name may be used, subject to verification.
    • All deposited funds must have cleared and not been subject to chargebacks or reversals prior to withdrawal.
    • Bonuses must meet wagering requirements before related funds can be withdrawn. Early withdrawal will result in bonus and bonus winnings forfeiture.


    Minimum and Maximum Withdrawal Limits

    • Minimum per withdrawal: €/$/£ 20 (or equivalent).
    • Maximum withdrawal limits:

    • Daily: €/$/£ 5,000
    • Weekly: €/$/£ 10,000
    • Monthly: €/$/£ 30,000

    Larger payouts may be paid in installments not exceeding the monthly cap until fully paid out.


    Processing Times and Fees

    • Withdrawals are typically processed within 1-7 business days of successful verification.
    • Requests are handled in the order received, with smaller amounts potentially prioritized.
    • Withdrawal times may vary depending on your payment provider.
    • Withdrawals are processed without operator fees or commission; however, charges from banks or payment processors may apply.


    Verification and Security Checks

    • ForeverBet reserves the right to request additional documents at any time to verify identity, age, address, or source of funds.
    • Withdrawals will not be processed until all required checks are completed.
    • Withdrawals may be delayed or refused if false or incomplete information is provided.
    • Payouts exceeding €/$/£ 30,000 may be subject to enhanced verification and will be paid in installments of up to €/$/£ 30,000 per month until fully paid.


    Other Terms

    • Currency conversion fees may apply if your withdrawal is in a different currency than your deposit.
    • Inactive accounts (no activity for 13 months or more) may incur a monthly €/$/£ 5 inactivity fee, with a 14-day prior notice.
    • ForeverBet is not a financial institution. No interest, exchange services, or financial advice is provided.
    • Players may cancel pending withdrawal requests before processing via the “My Account” section.
    • ForeverBet reserves the right to set deposit and withdrawal limits, adjust transaction amounts, and determine payment schedules at its sole discretion, based on factors such as payment method, account status, verification requirements, or applicable regulations.


    Tax Responsibility
    Players are solely responsible for reporting and paying any applicable taxes on winnings, as required by local laws and regulations.

    Contact Us
    For questions or assistance regarding payments or withdrawals, please contact us at: [email protected]